Insitu has an immediate need for an IT Support Technician for a contract opportunity that is onsite in Bingen, WA. This role troubleshoots, services, and repairs a wide variety computer hardware, software, and AV equipment. Provides IT support to customers, responds to service requests, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Maintains support logs and issues tracking, provides instructions to user on a wide variety of applications and equipment. Must be technically capable and a self-starter with strong organizational and customer service skills.
Responsibilities and Duties
Desired Attributes and Experience
Education and Experience:
Must be able to commute to Bingen, WA. Position is an on-site role.
Equal Employment Opportunity: Insitu’s policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or veteran status. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation and benefits and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.
Insitu is a pioneer leader in the design, development, production and operation of high-performance, cost-effective unmanned aircraft systems (UAS), making us one of the fastest-growing companies in our industry. Our focus is to deliver the highest-quality ISR information, as quickly as possible, to our customers that are located all over the world, whether on land or at sea.
To meet new operational needs and address the global market, we have introduced scores of game-changing technology that have dramatically improved imagery and exploitation, operational security, training, airspace safety, reliability, maintainability and availability.
We are fully backed by our parent company, The Boeing Company, and its 95+ years of world-renowned innovation, delivery, performance and value. Insitu Pacific, our Australia-based affiliate, was established to serve the unique needs of the Asia-Pacific region. Insitu also maintains a strong network of partners and suppliers, allowing us to provide specialized, in-country support for any region in the world.
Practical applications of our technology include intelligence, surveillance and reconnaissance, border patrol, coastal monitoring, anti-piracy missions to protect the free flow of international goods, environmental monitoring, search and rescue, disaster relief, and other missions that are too long, dull or dangerous for human pilots.
Insitu stands as the industry leader for UAS solutions, with immediate operational readiness supported by a framework of engineering, production, training and deployed services that can be mobilized immediately to meet urgent customer requirements with low lead times.
Our family of UAS has logged hundreds of thousands of operational flight hours in both civilian and defense operations. The superior ISR we provide allows our customers to make the right decisions to ensure mission success.