Major/Essential Functions
- With some supervision by management and/or project leads: Provides department or unit, primarily hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
- Specializes in hardware and software relevant to the department or unit.
- Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas.
- Performs technical duties necessary for department or unit business operations.
- Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental policies.
Grant Funded?
No
Pay Basis
Hourly
Work Location
Lubbock
Preferred Qualifications
- Desktop Support Certifications, Mac experience and/or any other training or certifications related to technology services.
- Training in fundamental and advanced hardware and software support through education or experience.
Department
VP Research
Required Attachments
Cover Letter, Professional/Personal References, Resume / CV
Job Type
Full Time
Shift
Day
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one year related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
This position is designated as involving access to critical infrastructure systems and/or research, as defined by Texas Executive Order GA-48. As such, candidates must successfully complete a comprehensive background check prior to employment. Employees are required to comply with all applicable state and federal regulations related to the protection of critical infrastructure. Ongoing employment is dependent upon maintaining eligibility for access and successfully passing periodic security and compliance reviews.
Does this position work in a research laboratory?
No
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family
Information Technology
Job Sub Family
IT Support
Knowledge, Skills, and Abilities
Ability to: - Exercise judgment based on an understanding of organizational policies and activities.
- Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
- Communicate effectively, both orally and in writing.
- Establish and maintain effective work relationships.
- Intermediate level analytical skills, including process description, logic, problem diagnostics, and problem solving.
- Intermediate technology hardware and software competency.
Hourly Pay Range
$21.39 - $27.84 - $34.23