Field Service Representative, Lead (NAVCERT) WR Systems
Norfolk, Virginia30+ days ago
- $61,000–$105,456 Per Year
IT Support Technician / Junior Systems Administrator
Endurance IT Services
- Hampton, Virginia
- 3 days ago
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Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- CompTIA - Computing Technology Industry Associationunmatched
- CompTIA A+unmatched
- CompTIA Network+unmatched
- Computer Maintenanceunmatched
- Computer Scienceunmatched
- Consultingunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Detail Orientedunmatched
- Hardware Administrationunmatched
- Help Deskunmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Consultingunmatched
- Internet Securityunmatched
- Internet Technologyunmatched
- Inventory Managementunmatched
- Inventory Reportsunmatched
- Laptop PCunmatched
- Mac Operating Systemunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Active Directoryunmatched
- Microsoft Officeunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Operating Systemunmatched
- Microsoft Windows Serverunmatched
- Microsoft Windows System Administrationunmatched
- Network Administration/Managementunmatched
- Network Connectivityunmatched
- Network Supportunmatched
- Organizational Skillsunmatched
- PC Hardwareunmatched
- Peripheral Hardwareunmatched
- Printersunmatched
- Scripting (Scripting Languages)unmatched
- Service Deliveryunmatched
- Software Administrationunmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Team Playerunmatched
- Technical Operationsunmatched
- Technical Recruitingunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- User Account Administrationunmatched
Description
Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT.
Candidates with experience in the following roles are encouraged to apply:
The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and server environments while delivering exceptional service to users.
Key Responsibilities
Key Responsibilities
- Provide technical support for desktops, laptops, printers, software applications, and network connectivity issues.
- Install, configure, troubleshoot, and maintain hardware and software systems.
- Support Windows and Mac operating systems.
- Create, modify, and manage user accounts in Active Directory.
- Assist with Windows Server administration and system maintenance.
- Troubleshoot network connectivity issues and escalate complex problems when necessary.
- Manage and maintain printers, peripherals, and related equipment.
- Respond to help desk requests and document resolutions.
- Maintain accurate inventory and asset records.
- Collaborate with IT team members on projects, upgrades, and technology initiatives.
- Provide exceptional customer service to end users while meeting established service levels.
- Assist with technology support during special events and organizational initiatives.
- Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
- Experience providing desktop, help desk, or technical support.
- Knowledge of Windows operating systems and PC hardware.
- Basic understanding of networking concepts and troubleshooting.
- Strong customer service, communication, and organizational skills.
- Ability to work independently and as part of a team.
- Experience with Active Directory and Group Policy.
- Windows Server administration experience.
- Experience supporting Microsoft Office and Microsoft 365 environments.
- Familiarity with printer management and network-attached devices.
- Knowledge of scripting, automation, or basic web technologies.
- Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or related certifications.
Candidates with experience in the following roles are encouraged to apply:
- IT Technician
- Desktop Support Technician
- Help Desk Technician
- IT Support Specialist
- Technical Support Specialist
- Systems Administrator
- Junior Systems Administrator
- Network Support Technician
- Computer Technician
- Desktop Support Analyst
- Active Directory
- Windows Server
- Microsoft 365
- Desktop Support
- Help Desk Support
- Network Troubleshooting
- Hardware & Software Support
- Customer Service
- System Administration
- Technical Documentation
- Opportunity to grow into systems and network administration responsibilities.
- Exposure to a wide range of enterprise technologies.
- Collaborative and supportive team environment.
- Stable full-time position with career advancement potential.
About Endurance IT Services
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.
Numbers & Facts
| Location | Hampton, Virginia |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Website | http://www.endurance-it.com |
About Company
Headquartered in Virginia Beach, VA. As an IT services company, our primary focus is to provide "fanatical" customer service. We provide companies with business network management as well as infrastructure and application software to optimize business performance.
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