IT System Administration-Journey - Learning Management System (LMS) Administrator

IT System Administration-Journey - Learning Management System (LMS) Administrator

Salary

$94,601.00 - $124,136.00 Annually

Location

Shoreline College, WA

Job Type

Classified Staff (Full-Time)

Job Number

00949

Department

eLearning & Classroom Support

Opening Date

09/02/2026

• Description
• Benefits
• Questions

Position Summary

Date of First Consideration: October 7, 2026

Applications received by the date of consideration will have priority in the review process, noting the position will remain open until a final hire is made in the event a return for review of late applications is needed.

OFM Salary Range for IT System Administration- Journey: 06IT -$94,601 (Step A) -$124,136/yr (Step L), depending on years of experience*

Salary is set by WA Office of Financial Management and is not negotiable. Salary listed is inclusive of King County Pay Premium.

• Step M at $127,235 is attainable for those who have 6 consecutive years working in a WA State institution.

Welcome! Learn More About Shoreline AND Video Tour Our Campus!

The Learning Management System (LMS) Administrator is a full-time, classified position within Shoreline College's eLearning Resources Department and reports directly to the Director of eLearning Services. This position is the technical lead and system administrator responsible for deploying and maintaining a range of technologies to support teaching and learning including the college's learning management system (currently Canvas), integrated technologies such as lecture capture, web conferencing, and a suite of other learning-focused technology tools. The Learning Management System Administrator works collaboratively with coworkers in the eLearning department, Technology Support Services, and others across campus to ensure stable learning systems and to enable innovative approaches to learning through technology.

Primary responsibilities include the following:

• Lead overall system management and related tasks, such as customization, configuration, installation, integration, maintenance, modification, operation, planning, and testing.
• Conduct testing and piloting of new tools and updates to LMS and integrated technologies prior to installing and deploying into a live production environment. Test interfaces between the LMS and related applications or integrations with other systems in both pre-production and production environments.
• Serve as the single point of technical support for issues requiring tier 2 intervention for the LMS and all related/integrated applications. Identify, research, troubleshoot and resolve issues, provide support solutions via email, phone, video call, or other technology to students, faculty and staff.
• Ensure user role permission levels, and system practices are in place to ensure regulatory compliance with FERPA (Family Educational Rights and Privacy Act).
• Manage and extend integrations which control user account creation/deletion, user rights, courses, enrollments, and other automated functions.
• Responsible for awareness, assessment, editing, and testing custom HTML, CSS and JS code in LMS and maintaining/ troubleshooting issues with this coding as needed, particularly after the monthly LMS updates.
• Collaborate with members of the eLearning department, faculty, and other college staff to develop and implement innovative solutions for technology-enabled teaching, student support, course design, and assessment.

Qualifications

Education & Experience:

• Bachelors Degree from an accredited institution in educational technology, instructional design, computer science, adult education or related field, or equivalent combination of education and work experience
• Two years' experience with system configuration and support of a major software system, preferably a learning management system
• Education/ experience may substitute year for year

Knowledge Of:

• Learning Management System Administrator role/tasks and able to ensure security of the systems
• General digital accessibility knowledge as these impact Canvas and other eLearning-supported tools
• HTML/CSS and Javascript
• Ability to successfully integrate LTI 1.3 tools into the LMS
• Microsoft Office tools including Sharepoint, Outlook, Teams; Zoom and other internet applications

Skill In:

• Taking initiative to problem solve issues that arise through effective troubleshooting and research
• Providing effective customer service for both students and faculty
• Fostering a climate of belonging through multicultural awareness and responsiveness
• Giving attention to detail, with accuracy, while completing tasks within competing deadlines
• Preparing clear and concise written materials for dissemination to diverse audiences
• Establishing and maintaining effective working relationships at all organizational levels
• Demonstrating effective time management, multitasking, and coordinating work activities with multiple partners. Ability to meet competing deadlines and priorities
• Ability to work with a diverse group of students, staff, and the public in a friendly, courteous and helpful manner

You can't check off every listed "Knowledge of" and "Skill in?" Please apply anyway! Studies have shown that some candidates are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role!

Conditions of Employment

Physical Work Environment:

The College provides services both online and in-person. This position will perform work in a standard office setting, use standard office equipment and physically attend meetings. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.

Terms Of Employment/Salary:

This position is allocated to pay range 06IT, under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with a schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.

Required Materials

To be considered for this position, please submit the following:

• NEOGOV online application
• Cover letter describing relevant knowledge, skills, and characteristics that align with the needs of the position
• Current resume

Please Note:

• Once application materials have been submitted, you may not modify the application
• If you are chosen to move forward in this recruitment, you will be notified via email to the address listed in your application (make sure to check spam/junk folders)

Other Conditions:

Shoreline College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit: https://www.shoreline.edu/about-shoreline/non-discrimination.aspx.

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at hr@shoreline.edu.

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire.

Shoreline College does not currently sponsor H-1B visas. Other conditions that may apply will be detailed upon the offer of employment.

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position.

Faculty positions are represented by the American Federation of Teachers Local #1950.

Classified positions are represented by the Washington Federation of State Employees.

ADMINISTRATIVE EXEMPT, CLASSIFIED, AND FULL-TIME FACULTY POSITIONS

• See bottom for Part-Time Faculty Benefits Information

Comprehensive Benefits Packages

• Health, Dental, and Vision Insurance
• Life Insurance
• Long-term Disability Insurance
• Retirement Plan
• Employee Assistance Program
• Optional Flexible Medical Spending Account (FSA)
• Optional Dependent Care Assistance Program (DCAP)
• Optional SRA Tax Annuities
• Optional Deferred Compensation Plan
• Optional Home/Auto Insurance with Liberty Mutual
• Optional Credit Union participation
• Optional GET (Guaranteed Education Tuition) Program
• Tuition Waiver
• Various Professional Development & Wellness Programs

Health Insurance

Employee premiums for health insurance range depending on the plan and dependents covered.

• Two options for standard managed-care plans
• One value managed-care plan
• Three preferred provider options
• Two CDHP options

Dental Insurance

Employees have three dental plans to choose from.

• Two managed-care dental plan
• One preferred provider dental plan

Life Insurance

Life Insurance overview:

• $35,000 basic coverage and $5,000 accidental death and dismemberment coverage at no cost to the employee
• Optional coverage for spouse, children, supplemental, optional, and additional accidental death and dismemberment coverage - all at additional cost to the employee

Long-term Disability Insurance

Long-term Disability Insurance overview:

• Basic Coverage: 90 day waiting period, $240 per month maximum
• Optional Coverage: 90+ day waiting period, 60% of gross pay - tax free (retirement plan still continues)

Retirement Plans

• Public Employees Retirement System Plan 2 or Plan 3. Classified and civil service positions eligible to participate.
• Teachers Retirement System (TRS) - Plan 3. Available for those who have been enrolled and vested in the past
• State Board Retirement Plan administered through TIAA-CREF - full time faculty and administrative/exempt positions eligible to participate.

The Public Employees Benefits Board (PEBB) manages health, dental, life, and long term disability insurance. The Washington State Department of Enterprise Services administers Shoreline's Employee Assistance Program (EAP).

PART-TIME FACULTY POSITIONS

A part time faculty member becomes eligible for benefits at the beginning of the second consecutive quarter of half time or more employment at one or more Washington state institutions of higher education. Spring and fall quarters are considered consecutive quarters for benefits eligibility. Half time is determined based on each institutions definition of full time.

A part time faculty member must qualify each quarter they teach to maintain eligibility. Once eligible, part time faculty will be notified of their benefit and retirement options.

01

A student comes to eLearning in distress. They are trying to submit their final essay in Canvas and receive an error message every time they try. Now the deadline is approaching fast. Please briefly explain, in 5 sentences or less, how you would support the student while problem solving their issue.

Required Question

Employer Shoreline Community College

Address 16101 Greenwood Avenue North

Shoreline, Washington, 98133

Website http://www.shoreline.edu/hr/default.aspx