IT System Administrator

Woundlocal is seeking a hands-on System Administrator to join our dynamic team. This role is crucial in managing and supporting our companies' IT infrastructure, including Apple device fleet, office software, and network infrastructure. This role is ideal for a proactive problem-solver who enjoys owning systems end-to-end and improving security, reliability, and user experience. You will work closely with a team of software developers and our product manager to support the broader company. This is an onsite based position in Boerne.

MORE INFO

The medical practice operates under 4 brands:

• Woundlocal, a mobile advanced wound care clinic serving patients throughout the state of Texas.
• DMElocal, a DME distributor serving patients throughout the state of Texas.
• Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor.

Key Responsibilities

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint/OneDrive, and licensing
• Manage Microsoft Entra ID (user accounts, groups, MFA, conditional access policies)
• Administer Jamf for macOS/iOS device onboarding, compliance, patching, and policy management
• Manage and maintain Ubiquiti network infrastructure (firewalls, switches, wireless access points)
• Monitor network health, performance, and security
• Maintain secure remote access configurations (VPN, MFA enforcement)
• Configure and troubleshoot Zoom Workplace, Salesforce, and mail domain integrations (GoDaddy/M365)
• Support Azure subscriptions and related services
• Provide end-user support for macOS systems, laptops, access issues, and escalations
• Manage user and device onboarding/offboarding with least-privilege enforcement
• Maintain system documentation, SOPs, and operational runbooks
• Maintain backups and basic recovery procedures
• Troubleshoot infrastructure and application issues; escalate when appropriate

Requirements

• 3+ years of systems administration experience
• Strong experience administrering Microsoft 365
• Experience manageing Entra ID, MFA, and conditional access
• Hands-on Jamf administration experience
• Experience managing Ubiquiti network infrastructure
• Strong troubleshooting skills across macOS environments
• Ability to work onsite in Boerne

Preferred Qualifications

• Azure administration experience
• Salesforce administration familiarity
• Experience writing documentation, runbooks, and SOPs
• Exposure to security best practices, access reviews, and compliance controls

Benefits

Why this job is AWESOME:

Join us and you will see, we don’t do things like everyone else. We are the newest and fastest-growing in popularity for online healthcare. It’s no secret how we're accomplishing this… it’s our incredible team members and the culture we’re building!

If you are looking for an amazing place to work, grow, learn, and have a blast - this is it.

• Great team! We spend a ton of time hiring and training the best people.
• Great pay! We pay well and your pay scales based on performance.
• Great opportunities! We're growing and we like to promote from within. If you're a true rock star, the opportunities are limitless!

Benefits:

• Health insurance
• Paid time off
• Opportunities for advancement
• On-the-job training

Work setting:

• Administrative office setting (no remote work)

Schedule:

• No less than 40 hours per week
• Monday to Friday; occasional weekends