IT System Administrator

Location: SE Houston, TX
Job Type: DH
Schedule: Monday–Friday
Salary Range: $95,000 – $120,000 DOE+ Annual Bonus.

Job Summary

The IT Systems Administrator is responsible for maintaining all computer networks, information systems, and ERP infrastructure. This role ensures daily system health, provides hands on help desk support, and leads technology improvements that enhance productivity, security, and operational efficiency. The position requires strong ERP experience the ability to read and modify code, and a solid understanding of system administration.

The ideal candidate brings strong help desk experience, deep ERP knowledge, and the ability to understand, modify, or develop code when needed. They stay ahead of hardware/software end of life timelines, communicate clearly with users, and balance system stability with continuous improvement. They are proactive, organized, and comfortable leading ERP discussions, upgrades, and user driven enhancement projects.

Key Responsibilities

• Monitor system performance, security, and overall health of network and information systems
• Troubleshoot and resolve hardware, software, printer, and desktop support issues
• Provide responsive help desk support to internal users
• Evaluate technology needs and recommend hardware and software upgrades
• Administer Microsoft 365, Microsoft Teams, and Teams-based phone systems
• Maintain wireless communications and messaging platforms
• Educate users on best practices and effective use of company technology resources
• Analyze systems for cybersecurity vulnerabilities and implement appropriate safeguards
• Support and maintain ERP software, databases, integrations, and customizations
• Develop or enhance custom business solutions to improve efficiency and reduce manual processes
• Review and support business continuity, disaster recovery, and data protection initiatives
• Collaborate with external technology partners and consultants to optimize system performance
• Identify opportunities for automation, process improvement, and operational efficiency

Technical Skills

• System Administration
• Visual Studio
• SQL Server
• TSQL
• SSRS
• ERP systems and databases

Qualifications

Required

• 3-5+ years of experience in an IT support, systems administration, or related technical role
• Associate's or Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
• Experience supporting ERP systems in a manufacturing environment
• Strong troubleshooting and user support skills
• Experience administering Microsoft 365 and Microsoft Teams
• Ability to manage multiple priorities while providing excellent customer service

Preferred

• Experience with ERP system management
• Manufacturing or job-shop industry experience
• Experience gathering business requirements and developing custom solutions
• Knowledge of automation and process improvement initiatives
• Experience supporting disaster recovery and business continuity planning