IT Systems Administrator Position Summary We are seeking a motivated IT Systems Administrator to support the day-to-day operation of our manufacturing and business technology systems. This position serves as the primary on-site IT resource, providing technical support to users while maintaining Windows servers, Microsoft 365, networking equipment, cybersecurity tools, and other business systems. As part of a growing organization, the role will also collaborate with corporate IT teams to support enterprise technologies and implement company standards. Why Join Us This position offers the opportunity to work across a broad range of technologies in a collaborative manufacturing environment. You'll support end-user computing, Microsoft 365, Windows infrastructure, networking, cybersecurity, and manufacturing technology while partnering with corporate IT teams to implement enterprise solutions and support continuous improvement. Primary Responsibilities - Provide responsive technical support for end users, including computers, software, printers, and mobile devices, and other business technology.
- Provision and deprovision user accounts, computers, mobile devices, and system access.
- Administer Microsoft Active Directory, Microsoft 365, Entra ID, Group Policy, and related services.
- Maintain Windows workstations, servers, virtualization platforms, backups, and storage systems.
- Support firewalls, switches, wireless networks, VPN connectivity, and other network infrastructure.
- Support business applications, including ERP, engineering, manufacturing, and productivity systems.
- Install updates, firmware, security patches, and system upgrades for supported hardware and software.
- Assist with cybersecurity initiatives including endpoint protection, vulnerability remediation, account security, and compliance activities.
- Document systems, procedures, and technical changes.
- Coordinate with vendors and corporate IT teams to troubleshoot issues and implement infrastructure improvements.
- Cross-train on systems supporting multiple company locations and provide backup support for remote sites as needed.
- Participate in an on-call rotation or respond to critical issues outside normal business hours when required.
Qualifications - Associate's degree in Information Technology, Computer Science, or equivalent experience.
- 5+ years of progressively responsible experience supporting Windows-based business environments.
- Experience administering:
- Windows Server
- Active Directory
- Microsoft 365
- Windows 10/11
- TCP/IP networking
- Strong troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks while providing excellent customer service.
Preferred - Experience with virtualization platforms (Hyper-V).
- Experience managing firewalls, switches, and wireless infrastructure.
- Experience with Microsoft Entra ID, Intune, Microsoft Defender, or other cloud management platforms.
- Experience supporting manufacturing or industrial environments.
- Familiarity with cybersecurity frameworks such as NIST SP 800-171, CMMC, or similar compliance requirements.
- Relevant Microsoft, Palo Alto, CompTIA, or other industry certifications.
What We're Looking For The ideal candidate is someone who: - Enjoys solving technical problems.
- Takes ownership of issues until they are resolved.
- Is organized, detail-oriented, and systematic.
- Communicates well with both technical and non-technical users.
- Learns new technologies quickly.
- Works well independently while collaborating with a larger IT team.
- Understands that great IT is measured by enabling users to do their jobs successfully.
Physical Requirements - Ability to lift and move computers, printers, monitors, and other equipment up to 50 pounds.
- Ability to occasionally work in production, warehouse, or office environments while supporting technology systems.
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