IT Systems Administrator I (Los Angeles)

Responsibilities:

• Assist with the administration, monitoring, maintenance, and troubleshooting of server and storage hardware, Windows Servers, and Linux-based appliances.
• Support VMware, Nutanix, and Dell infrastructure, including performance monitoring, capacity management, and issue escalation.
• Assist/Support with the administration and troubleshooting of Active Directory, Microsoft 365, Exchange Online, DNS, DHCP and core infrastructure services, including access management, account administration, and documentation of system changes.
• Assist with the support and administration of RingCentral, E-fax, printer infrastructure services across datacenters, headquarters, and branch locations, including troubleshooting and vendor coordination.
• Assist with server patching, firmware updates, vulnerability remediation, change management processes, and maintenance of required documentation and evidence
• Support backup, replication, and disaster recovery and business continuity testing, including monitoring, testing, documentation, and escalation of exceptions.
• Assist with routine administration, monitoring, and evidence collection for infrastructure-related security tools, including tools used for security monitoring, network access control, vulnerability management, and privileged access management while supporting audit and examination requests
• Monitor infrastructure alerts, document system inventories, procedures, diagrams, audit reports, backup records, and operational runbooks, escalate issues according to established procedures, and provide technical support in collaboration IT Operations, Information Security Application Support and other IT teams.

Requirement and Skills:

• Reside in the Los Angeles metropolitan area and be available for regular on-site work at headquarters, datacenters, and branch locations as needed.
• Minimum of two years of experience in desktop technical support, infrastructure support, systems administration or similar technical roles.
• Working knowledge of Windows Server, Active Directory OS, DNS, DHCP, TCP/IP, FTP, Microsoft 365, and basic server troubleshooting.
• Solid grasp of IT and Information Security concepts, methodologies, and trends
• Strong troubleshooting, communication and follow-up skills.
• Ability to manage multiple projects simultaneously.
• Ability to lift computers and other equipment up to 50 lbs.

Preferred Qualifications

• Associate or bachelor's degree in a technology-related field.
• Experience in a bank, credit union, or other regulated financial services environment.
• Basic PowerShell or scripting experience.
• Security, Microsoft, VMware, Nutanix, or related infrastructure certifications.

Base annual salary range: $70K - 85K