IT Systems Administrator Intern

Servicon is a leading facilities services company headquartered in Culver City, CA, delivering janitorial, maintenance, and environmental services to clients across Southern California and nationally — including clients in aerospace, healthcare, and commercial real estate. Our corporate IT team manages the technology infrastructure and systems that support all back office and business operations, spanning enterprise platforms, end-user computing, SaaS applications, and a hybrid cloud/on-premises environment. The intern will work within that corporate IT function, not in field operations.

We are seeking a motivated IT Intern to support day-to-day corporate IT operations in a primarily Windows and iOS environment. This is a hands-on role in a live enterprise setting with direct mentorship from the IT Manager. The ideal candidate is a student in the later stages of a Computer Science, Information Technology, or related program who is ready to apply their knowledge in a real-world environment beyond the classroom.

• Provide Tier 1/Tier 2 helpdesk support for Windows workstations and iOS mobile
  devices
• Assist with onboarding and offboarding workflows including account provisioning and
  device setup
• Support Mobile Device Management (MDM) operations for iOS devices
• Assist with SaaS application administration, including Microsoft 365
• Perform routine system maintenance, patching, and monitoring tasks
• Document procedures, configurations, and issue resolutions in the IT knowledge base
• Provide general IT operations support during an active HRIS system implementation
• Escalate issues appropriately and maintain clear communication with end users

• Foundational understanding of Windows OS administration (Windows 10/11)
• Familiarity with Active Directory or Azure Active Directory concepts
• Basic understanding of networking fundamentals — DNS, DHCP, TCP/IP
• Exposure to iOS device setup and basic troubleshooting
• Comfort working in a SaaS-heavy environment (Microsoft 365 preferred)
• Strong written and verbal communication skills
• Ability to work independently with general direction

Preferred Qualifications

• Exposure to hybrid infrastructure (on-premises + cloud)
• Familiarity with MDM platforms such as Microsoft Intune
• IT certifications in progress or completed — CompTIA A+, Microsoft Fundamentals, etc.

• Hands-on experience in a live enterprise IT environment supporting real users and real
  systems
• Direct mentorship and exposure to Executive Director of IT, IT Manager, and Sr Systems
  Administrator
• Practical skills across IT operations, endpoint management, MDM, and SaaS
  administration