Job Description
Our Client, a Banking company, is looking for an IT - Systems Administrator V Service Now - Systems Administrator for their Toronto, ON/Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- IT Service Management – Design and implement solutions following established IT Service Management policies and standards. Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.
- Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas.
- Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates.
- Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
- Lead/contribute in architecture, design & code reviews of IT Service Management solutions.
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.
- Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability.
- Code deployment in 15 instances of ServiceNow
Requirements:
- Systems administrator experience with service now – 5+ years
- CSA certification
- Strong communication skills
- Development experience
- Banking experience
- ITIL 4
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Toronto, ON |
| Industry | Management Consulting Services |
| Salary | $54.05–$58.01 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Banking Servicesunmatched
- Best Practicesunmatched
- Code Reviewsunmatched
- Communication Skillsunmatched
- Corrective Actionunmatched
- Cost Controlunmatched
- Cost Estimatesunmatched
- Health Planunmatched
- IT Governanceunmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Information Systems/Technology IS/IT Administrationunmatched
- Information Technology & Information Systemsunmatched
- Maintenance Servicesunmatched
- Riskunmatched
- Root Cause Analysisunmatched
- ServiceNowunmatched
- Software Developmentunmatched
- System Integration (SI)unmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Testingunmatched
- Thought Leadershipunmatched
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