As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport, and display products of all kinds. Our white paper business delivers "Paper With Purpose" by providing the highest level of customer service and operational excellence.
We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers today and tomorrow with products and services that exceed expectations for performance and environmental responsibility.
People
• Customers • Trust
This is a temporary-to-hire opportunity providing IT support across multiple PCA locations. The primary worksite will be:
Columbus - Main Plant 3460 Commerce Dr. Columbus, IN Onsite daily unless traveling to other PCA locations.
Additional locations include:
Edinburgh Warehouse Approximately 7 miles from Columbus Occasional visits as needed.
Gas City 520 South First Street Gas City, IN About 110 miles from Columbus Travel required approximately once every other week or as needed, once familiar with the site.
Vincennes 408 East St. Clair Street Vincennes, IN Also about 110 miles from Columbus Similar travel expectations as Gas City.
Middletown, OH and Fairfield, OH - Remote support will be provided for these locations in the future.
Salary Range $70,000 - $75,000
Basic Qualifications
A minimum of 5-9 years previous work experience in related IT areas.
IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment.
Knowledge of networks, including:
Knowledge of VMware and Microsoft Server environments.
Experience with Microsoft SCCM and Active Directory.
Experience Supporting O365, including Outlook and MS Teams.
Experience investigating and resolving help desk service requests and use of help desk software.
Experience in a manufacturing environment.
Understanding of VLAN concepts and configuration.
Understanding of PowerShell commands.
Familiarity with Wireless technologies, including Aruba, Aerohive, and Cisco.
Familiarity with traffic capture techniques and software.
Understanding of DHCP VLANs and SSH protocols.
Skills
Must have strong organizational skills to handle numerous details, deadlines, and requests.
Must have the ability to adapt to and work effectively and independently in a fast-paced, multitasking environment.
Must be able to evaluate and prioritize tasks for efficiency and completeness.
Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.
PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.
At PCA, we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers — large and small — package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.
So a partnership with PCA isn’t just about buying boxes. It’s about building a relationship with a knowledgeable, trusted, committed source; adding value to your business; and actively contributing to your success in the marketplace.
Whether you are looking for conventional shipping containers, custom-printed corrugated boxes, custom packaging or eye-catching retail visual displays, PCA is here to deliver the right packaging solution on time and on budget.
At PCA, our people are as sharp at posing questions as they are at providing answers. With good reason… We realize that the key to offering responsive customer service is never taking our customers for granted. That’s why at the same time you’re learning about our products and how we do business, we’re learning about yours.
So don’t be surprised if PCA people collaborate more than you’re used to, or engage you in conversations that go beyond flute profiles and stacking strength. For PCA people, it’s all about understanding customer service — doing our very best to give you the ideas and products that support your needs.