IT Systems Engineer I

Packaging Corporation of America

Lake Forest, IL

JOB DETAILS
SALARY
$70,400–$75,000 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), Cisco Network Systems, Communication Skills, Customer Service Operations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), Desktop PC, Establish Priorities, Fortune 500 Customers, Help Desk, Help Desk Software, Information Technology & Information Systems, Laptop PC, Legal, Maintenance Services, Manufacturing, Microsoft Active Directory, Microsoft Outlook, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, Network Switching, Organizational Skills, Presentation/Verbal Skills, Request for Information (RFI), SSH (Secure Shell), System Center Configuration Manager (SCCM), Systems Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Time Management, VLAN (Virtual Local Area Network), VMWare, Virtual Machine (VM), White Papers, Windows PowerShell, Wireless Communications, Writing Skills
LOCATION
Lake Forest, IL
POSTED
5 days ago

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

Basic Qualifications:

  • A minimum of 5-9 years previous work experience in related ITS area.
  • IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment.
  • Knowledge of networks (i.e.: Network Switches, TCP/IP, Packet Capture Software).
  • Knowledge of VMware and Microsoft Server environments.
  • Experience with Microsoft SCCM and Active Directory.
  • Experience Supporting O365 including Outlook and MS Teams.
  • Experience investigating and resolving help desk service requests and use of help desk software.
  • Experience in a manufacturing environment.
  • Understanding of VLAN concepts and configuration.
  • Understand the concept of PowerShell commands.
  • Familiarity with Wireless technologies (Aruba, Aerohive and Cisco).
  • Familiarity with traffic capture techniques and software.
  • Understanding of DHCP, vLans, and SSH protocols.

Skills -

  • Must be Windows Operating Systems literate. Desktop and server.
  • Veeam backup experience is a plus.
  • Must have strong organizational skills to handle numerous details, deadlines, and requests.
  • Must have the ability to adapt to and work effectively and independently in a fast paced, multitasking environment.
  • Must be able to evaluate and prioritize tasks for efficiency and completeness.
  • Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.

COMPENSATION AND BENEFITS

  • Salary range for position: $70,400-$75,000.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

About the Company

P

Packaging Corporation of America

Our Company

Who We Are

At PCA, we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers — large and small — package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise.

So a partnership with PCA isn’t just about buying boxes. It’s about building a relationship with a knowledgeable, trusted, committed source; adding value to your business; and actively contributing to your success in the marketplace.

Whether you are looking for conventional shipping containers, custom-printed corrugated boxes, custom packaging or eye-catching retail visual displays, PCA is here to deliver the right packaging solution on time and on budget.

Why We Do What We Do

At PCA, our people are as sharp at posing questions as they are at providing answers. With good reason… We realize that the key to offering responsive customer service is never taking our customers for granted. That’s why at the same time you’re learning about our products and how we do business, we’re learning about yours.

So don’t be surprised if PCA people collaborate more than you’re used to, or engage you in conversations that go beyond flute profiles and stacking strength. For PCA people, it’s all about understanding customer service — doing our very best to give you the ideas and products that support your needs.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Manufacturing - Other
EMPLOYEE BENEFITS
401K
WEBSITE
http://www.packagingcorp.com