Automation, Business Growth, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Experience, Customer Support/Service, Dental Insurance, Email Software, Establish Priorities, Health Insurance, Help Desk, Identify Issues, Information Technology & Information Systems, Internet Security, Leadership, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Mobile Devices, Onboarding, People Management, Printers, Problem Solving Skills, Remodeling, Service Delivery, Software Administration, Software Licenses, Software Upgrades, Systems Administration/Management, Technical Leadership, Technical Support, Training/Teaching, User Account Administration, Vision Plan
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Keep Our Team Connected. Keep Our Business Running.
At Paul Davis Restoration, technology plays a critical role in helping our teams deliver exceptional service to customers across Wisconsin and Illinois. We are seeking an IT Systems Support Specialist to serve as the primary technology support resource for our growing, multi-location organization.
This is a hands-on role for someone who enjoys solving problems, supporting employees, and improving technology systems. Youll work directly with employees across all departments, ensuring they have the tools, equipment, and support they need to be successful from day one.
If youre looking for a position where you can make an immediate impact while continuing to grow your skills and responsibilities, wed love to hear from you.
What Youll Do
- Set up and configure computers, user accounts, email access, software, and mobile devices for new employees.
- Manage employee technology onboarding and offboarding.
- Serve as the primary point of contact for technology support across three office locations.
- Troubleshoot hardware, software, printer, mobile device, and connectivity issues.
- Administer Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint.
- Manage user permissions, software licensing, and access requests.
- Deploy, maintain, and track company technology equipment and inventory.
- Coordinate with third-party IT and cybersecurity providers to resolve issues and support technology initiatives.
- Assist with software implementations, upgrades, and technology projects.
- Identify opportunities to improve efficiency through technology and automation.
What Were Looking For
- 3+ years of experience in IT support, help desk, systems administration, or a related technology role.
- Experience supporting Microsoft 365 environments.
- Strong troubleshooting and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to prioritize multiple requests and work independently.
- Experience supporting users in a business environment.
- Associate degree in Information Technology or related field preferred, but not required.
Why Join Paul Davis?
- Opportunity to be the primary technology resource for a growing organization.
- Variety of responsibilities with exposure to multiple technologies and business functions.
- Work closely with leadership and employees across the company.
- Opportunity for professional growth and increased responsibility as the organization continues to expand.
- Competitive compensation and benefits package.
If you enjoy helping people, solving technology challenges, and making a meaningful impact on a growing business, wed love to meet you.
Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
Compensation: $68,000.00 - $78,000.00 per year
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results