Job Description
Please note that this is a Temporary role for about 4-6 months or longer depending on business needs.
- Provide technical support for Tier 1 Tickets.
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution.
- Create documentation for staff for training purposes.
- Assist in AV setups as needed for meetings.
- Participates in special projects and performs other duties as assigned.
- Maintain physical inventory of IT hardware and software.
- Repair and replace broken equipment.
- Ensure physical security of all equipment.
- Support desktop hardware, software, and applications.
- Perform technology needs analysis.
- Coordinate Operating System image creations based on business, reflecting IT standards.
- Implement and support the computing infrastructure plan.
- Assist with technology planning through ongoing research.
Numbers & Facts
| Location | Lakewood, New Jersey |
Skills
Audiovisualunmatched
Desktop Hardwareunmatched
Documentationunmatched
Equipment Replacementunmatched
Hardware Administrationunmatched
Help Deskunmatched
Information Technology & Information Systemsunmatched
Information Technology Softwareunmatched
Inventory Managementunmatched
Needs Assessmentunmatched
Operating Systemsunmatched
Physical Inventoryunmatched
Physical Securityunmatched
Problem Solving Skillsunmatched
Security Equipmentunmatched
Software Administrationunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Technology Analysisunmatched
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