IT Systems & WebOps Engineer

Bloxley

Wilmington, NC

JOB DETAILS
SKILLS
Apple Macs, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Support, CRM Integration, CSS (Cascading Style Sheet), Call Routing, Cloud Computing, Debugging Skills, Detail Oriented, Documentation, Documentation Standards, Email Software, Endpoint Security, GCP (Good Clinical Practices), Git, GitHub, Google Apps, Identify Issues, Identity Data Management, Information Technology & Information Systems, Internet Application, Internet Security, JavaScript, Network Routers, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), React.js, Single Sign-On (SSO), Slack, Software as a Service (SaaS), Systems Administration/Management, Systems Engineering, Technical Support, User Interface/Experience (UI/UX), Web Programming, ZenDesk
LOCATION
Wilmington, NC
POSTED
1 day ago

# IT Systems & WebOps Engineer at bloxley**Employment Type:** Full-time / Freelance **Department:** IT & Web Development **About the Role:** We are looking for a hands-on, resourceful Technical Specialist with deep experience in **implementing, configuring, and supporting business-critical systems and tools**. This hybrid role bridges IT operations and frontend web development, perfect for someone who thrives on solving problems, improving processes, and enabling smooth digital workflows. **Key Responsibilities: Platform Implementation & Support while Supporting the Web Development Team*** Take ownership of configuration, rollout, and support for: + **OneLogin** (SSO, identity management) + **Google Workspaces** (Gmail, Drive, Admin Console) + **Zendesk** (support workflows, help center setup) + **Brevo** (email automation and CRM integration) + **Bitdefender** (endpoint protection setup and policy enforcement) + **Mac systems** (device management, remote setup) + **Google Voice** (number management, call routing) + **ClickUp** (workspace setup, task management flows) + **Slack** (channel structure, integrations) + **Zapier** (automation between tools and services)* Provide **remote system support** and resolve technical incidents.* Document configuration standards and internal technical processes.**Web Development & Code-Level Support*** Assist with implementation and debugging of modern web apps using: + **React.js**, **Next.js** (App Router) + **Tailwind CSS** + **REST API** integration + **Git & GitHub** + **localStorage / sessionStorage****What We're Looking For:*** Strong experience in **technical implementation, configuration**, and hands-on support across a variety of SaaS tools and systems.* Ability to move confidently between **IT operations** and **frontend technical support**.* Excellent troubleshooting skills and a mindset for proactive problem-solving.* Strong attention to detail and documentation discipline.* **Cybersecurity awareness** is highly valued—particularly with identity access, endpoint protection, and cloud security practices.* Experience with **GCP / GCS** is a plus.* Familiarity or interest in **AI tools and automation** is a strong bonus.#J-18808-Ljbffr

About the Company

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Bloxley