Accounting, Analysis Skills, Artificial Intelligence (AI), Brokerage, Budget Management, Calibration, Career Development, Cargo/Freight, Carrier Quality, Change Management, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Data Analysis, Facebook, Financial Planning, Functional Programming Languages, Human Resources, Information Technology & Information Systems, Instructional Design, Leadership, Learning Management System (LMS), Logistics, Multitasking, Onboarding, Organizational Skills, Performance Analysis, Performance Metrics, Productivity Management, Program Evaluation, Project/Program Management, Quality Management, Risk Analysis, Sales Qualification, Sales Support, Staff Development, Talent Management, Team Player, Technical Leadership, Training Program, Trend Analysis, Truckload Freight, Tuition Reimbursement, Vendor/Supplier Management, Writing Skills
IT Talent Development Program Manager - United States - 9761 - TQL
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IT Talent Development Program Manager
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General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements
About the role:
As an IT Talent Development Program Manager at TQL, you will lead the design, execution, and continuous improvement of high-impact programs that strengthen and scale our IT workforce. You'll partner closely with IT leadership, HR, and business stakeholders to translate strategic priorities into actionable development initiatives that drive skill growth, retention, and internal mobility.
In this role, you'll own a portfolio of talent development programs spanning skills assessment, onboarding, career architecture, leadership development, and AI enablement. You'll also leverage AI tools and modern workflows to accelerate delivery, improve workforce insights, and expand learning experiences across the organization.
What's in it for you:
Competitive compensation
High visibility partnership with executive leadership
Long‑term career growth in a collaborative, AI‑driven organization
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing
- Lead end-to-end program management for IT talent development initiatives, including planning, stakeholder alignment, execution, and delivery
- Design and implement scalable programs that address skill gaps, career development, onboarding effectiveness, and leadership readiness
- Build repeatable frameworks, playbooks, and governance models to ensure consistent program execution across teams
- Partner cross-functionally to manage dependencies, remove roadblocks, and drive progress across multiple workstreams
- Utilize AI tools (including generative AI and agentic workflows) to improve speed, quality, and efficiency in program delivery
- Analyze workforce data and skills intelligence to identify trends, risks, and development opportunities
- Develop and deploy AI-enabled learning experiences such as adaptive content, intelligent onboarding, and AI-assisted coaching
- Stay current on emerging AI capabilities and evaluate opportunities to enhance learning and talent programs
- Lead or support skills assessment programs, career architecture initiatives, and role-based learning pathways
- Partner with managers to translate skills insights into targeted development plans and cross-training strategies
- Manage external vendors, learning platforms, and content quality across training programs
- Build strong relationships with IT leaders, HR, and organizational stakeholders to drive alignment and adoption
- Communicate program goals and impact clearly across all levels of the organization
- Partner with change management teams to develop communication plans, toolkits, and enablement resources
- Facilitate workshops, working sessions, and calibration discussions to support program success
- Define and track key performance indicators tied to skills development, retention, and internal mobility
- Deliver regular reporting and insights to stakeholders to inform decision-making
- Continuously refine programs based on feedback, data, and evolving business needs
- Manage program budgets and optimize resources where applicable
What you need:
- Bachelor's degree in Human Resources, Instructional Design, Education, Information Technology, or a related field
- 5+ years of experience in learning and development, talent management, program management, or a related field
- Proven experience managing complex, cross-functional programs from concept through delivery
- Experience working with IT organizations or technical teams preferred
- Familiarity with learning management systems (LMS), skills platforms, or HR technology preferred
- Budget management experience preferred
- Strong program management and organizational skills with the ability to manage multiple priorities
- Demonstrated ability to leverage AI tools to improve productivity and outcomes
- Excellent communication, presentation, and facilitation skills with the ability to influence at all levels
- Strong analytical mindset with the ability to translate data into actionable insights
- Ability to build trust and collaborate effectively with leaders, partners, and employees
- Experience applying change management principles to drive adoption and sustain impact
- Ability to operate effectively in ambiguous environments and exercise sound judgment
- Commitment to continuous learning and employee development
Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com
Apply now
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Total Quality Logistics LLC
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients
In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.
2,500 to 4,999 employees
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