IT Tech Writer

Kforce has a client that is seeking an IT Technical Writer in Miramar, FL.

Purpose --------

The IT Technical Writer will be responsible for creating and maintaining technical documentation manuals, user guides, and other materials for our IT products and services. They will work closely with our product managers, engineers, developers, technicians, and subject matter experts to ensure that the documentation accurately reflects the product features and functionality in our environment.

Principal Duties and Responsibilities ------------------------------------

• Create and maintain technical documentation for our IT products and services, including: • Standard operating procedures (SOP) • Technical inventory of our IT landscape • User guides • Manuals • Online help • Knowledge articles
• Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation
• Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Write documentation for internal teams such as developers, network engineers, and IT technicians
• Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production
• Create diagrams, charts, and other visual aids to assist readers in understanding a product or process