IT Tech Writer

Zachary Piper Solutions is seeking an IT Tech Writer to support a mission-critical U.S. Army program. This role will be responsible for developing and maintaining high-quality technical documentation that supports operational readiness, system usability, and mission execution. The ideal candidate will have experience working in DoD or defense-related environments, collaborating directly with engineers, analysts, and military personnel to translate complex technical information into clear, accurate, and compliant documentation. This is an excellent opportunity for someone who thrives in a fast-paced, mission-driven environment supporting critical government initiatives. This role is fully on-site in Newington, VA and requires an active TS/SCI security clearance.

Responsibilities of the IT Tech Writer:

• Develop, maintain, and update technical documentation including user manuals, system guides, Standard Operating Procedures (SOPs), and other mission-critical documentation.
• Collaborate closely with engineers, analysts, and military personnel to translate complex technical concepts into clear, concise documentation for technical and non-technical audiences.
• Identify documentation gaps and work cross-functionally to improve documentation quality, consistency, and operational effectiveness.
• Produce documentation that complies with DoD, Army, and organizational documentation standards and style guides.
• Utilize Microsoft Office Suite, Adobe Acrobat, Microsoft Visio, and SharePoint to develop, edit, organize, and maintain technical documentation.
• Manage document version control, document lifecycle activities, and content organization within enterprise document management systems.
• Support multiple documentation projects simultaneously while maintaining exceptional attention to detail and documentation accuracy.
• Contribute to documentation efforts supporting IT systems, cybersecurity initiatives, and enterprise infrastructure programs within a secure government environment.

Qualifications for the IT Tech Writer:

• Bachelor''s degree in English, Technical Writing, Information Technology, Computer Science, Communications, or a related field, or equivalent professional experience.
• Minimum of 5 years of technical writing experience supporting IT, cybersecurity, defense, or other technical environments.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Visio, Adobe Acrobat, and SharePoint.
• Experience creating and maintaining technical manuals, user guides, SOPs, system documentation, and operational procedures.
• Familiarity with DoD and Army documentation standards, including MIL-STDs, style guides, and technical writing best practices.
• Strong understanding of document version control and document lifecycle management.
• Working knowledge of IT infrastructure, networking, and cybersecurity concepts with the ability to accurately document complex technical systems.
• Excellent written, verbal, editing, formatting, and proofreading skills with exceptional attention to detail.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience collaborating with engineers, technical teams, and military stakeholders.
• Active Top Secret/SCI security clearance.
• Desired:
• Experience supporting U.S. Army or other Department of Defense programs.
• Experience working within Agile software development environments.
• Familiarity with cybersecurity principles, enterprise IT infrastructure, and secure government systems.
• Experience documenting software development, cybersecurity, or enterprise technology initiatives.

Compensation for the IT Tech Writer:

• Salary Range: $95,000 - $115,000 depending on experience
• Comprehensive Benefits: Medical, Dental, Vision, 401k Plan, PTO, Holidays, Sick Leave if required by law

This job opens for applications on 07/16. Applications for this job will be accepted for at least 30 days from the posting date.

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