Administrative Skills, Commercial Off-the-Shelf (COTS), Communication Skills, Computer Security, Corrective Action, Customer Relations, Database Administration, Establish Priorities, High Availability, Incident Response, Information Technology & Information Systems, Leadership, Mentoring, Microsoft SharePoint, Microsoft System Center Operations Manager (SCOM), Microsoft Windows Operating System, Nessus, Oracle DBA (Database Administrator), Oracle Database, Performance Management, Problem Solving Skills, Root Cause Analysis, SQL Databases, Scripting (Scripting Languages), Secondary School, Secret Clearance, Service Level Agreement (SLA), ServiceNow, System Center Configuration Manager (SCCM), Systems Administration/Management, Systems Engineering, Team Lead/Manager, Technical Leadership, Technical Recruiting, United States Drug Enforcement Agency (DEA), Windows PowerShell