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IT Technical Support

Nesco Resource, LLC

Wilmington, NC

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JOB DETAILS
SALARY
$20–$23.54 Per Hour
SKILLS
1st Level Support, Automation, Automation Systems, Bar Code Printers, Capital Project, Communication Skills, Control Systems, Cost Control, Desktop Administration, Identify Issues, Information Technology & Information Systems, Low Voltage (LV), Manufacturing Operations, Manufacturing Systems, Microsoft Windows Operating System, Network Switching, Operational Control, PC (Personal Computer) Systems, Process Improvement, Product Support, Production Support, Radio Frequency Identification (RFID), Schematics, Systems Administration/Management, Team Player, Technical Support, Thermal Printers, Touchscreens, User Interface/Experience (UI/UX)
LOCATION
Wilmington, NC
POSTED
17 days ago

Scope of Position: Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.


Day to Day Responsibilities: Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.
 

Education:   Associates degree (EET, Industrial Automation,  Mechatronics)


Desired Experince: 1-3 years related experience in PC Hardware/Equipment Troubleshooting

  • Ability to read schematics
  • Peripheral support, touchscreens, thermal printers, barcode readers etc.
  • General Windows PC support for production equipment
  • Imaging and setup of new PC systems
     

Desired Skills:

  • Thermal label printers, RFID systems
  • Low voltage control systems 24v Analog, Digital, Thermocouples etc.....
  • Point to point troubleshooting
  • General knowledge of Network Switch operation

 

Soft Skills:

  • Able to communicate equally well with engineers, production associates, and managers
  • Able to work in a team-oriented environment
  • Self-motivated, Independent, High Initiative


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

About the Company

N

Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
FOUNDED
1956
WEBSITE
https://nescoresource.com/

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