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IT Technician CTE

Douglas Unified School District 27

Douglas, AZ

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JOB DETAILS
SKILLS
Communication Skills, Computer Hardware, Computer Software, Conflict Resolution, DOS Operating System, Desktop PC, Document Scanners, Electrical Wiring, Hardware Administration, Hardware Installation, Hardware Upgrades, Identify Issues, Information Technology & Information Systems, Microsoft Office, Microsoft Product Family, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft Windows Operating System, Operating Systems, PC Software, Peripheral Hardware, Printers, Receivers, Record Keeping, Resolve Customer Issues, Social Media, Software Administration, Software Installation, Software Upgrades, Systems Administration/Management, Thin Clients, Website Management, Wireless Communications, eBook Readers
LOCATION
Douglas, AZ
POSTED
3 days ago
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7463103
SUMMARY:
Installs, maintains, upgrades and troubleshoots computer hardware,
software, personal computer networks, and peripheral equipment such as
printers and scanners.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Performs hardware installations, including mobile and desktop
computers, thin clients, tablets, e-readers, monitors, printers,
scanners, wireless receivers and other peripheral equipment
- Performs software installations and upgrades
- Monitors wireless access points for wireless devices
- Effectively troubleshoots hardware, software, and Physical layer
local area network related issues
- Resolves user problems through telephone, Remote Desktop connection
or onsite/field consultation and service
- Provides basic equipment and software training to district users
- Performs a recording keeping, including district telephone
directories, passwords and equipment supply inventories
- Assists with maintaining and updating the district website and
social media sites
- Assists with ordering and receiving parts and supplies for
Information Technology related items
- Assists with or perform, district wide technology related inventory
KNOWLEDGE, SKILLS & ABILITIES:
- Ability to operate tools safely and effectively
- Knowledge of Microsoft Operating Systems
- Knowledge of electrical wiring required to support computer hardware
and networks
- Ability to learn DOS, Windows, Microsoft office and other computer
programs related to systems, the web and networking
- Ability to install computer hardware, software, and wiring/rewiring
of cables as required for installation
- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals
- Ability to communicate effectively verbally and in writing
- Ability to apply common sense understanding to solve practical
problems and deal with a variety of situations
- Ability to work cooperatively and courteously with staff, students,
parents and community members
- Knowledge of applicable Federal and State laws, district procedures
and Board policies
- Ability to handle confrontation and conflict without an emotional
response

About the Company

D

Douglas Unified School District 27

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