IT Technician - Data Center (2nd Shift)

WESCO

Grand Rapids, MI

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JOB DETAILS

SKILLS

BICSI (Building Industry Consulting Service International), Booting, Build Management, Business-to-Business (B2B), Circuit Testing, Communication Skills, CompTIA - Computing Technology Industry Association, Detail Oriented, Distribution Services, Establish Priorities, Fortune 500 Customers, Gigabit Ethernet, High School Diploma, Identify Issues, Information Technology & Information Systems, Lift/Move 50 Pounds, Lightwave, Logistics, Maintain Compliance, Microsoft Office, Microsoft Outlook, Microsoft Visio, Microsoft Windows Operating System, Network Operations Center, Network Routers, Network Switching, Operational Support, Physical Demands, Problem Solving Skills, Procedure Development, Process Development, Production Systems, Quality Metrics, Record Keeping, Safety Standards, Software Patches, Spreadsheets, Supply Chain, Systems Administration/Management, T-1 / DS1, T-3 / DS3, Team Player, Technical Leadership, Testing, Twisted Pair Cable, Unix Operating Systems

LOCATION

Grand Rapids, MI

POSTED

2 days ago

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.

The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.

Responsibilities

+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.

+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.

+ Deploy cabinet rack mount PDU’s. Install cable management systems to include wire managers and patch panels.

+ Rack and stack customer equipment.

+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).

+ Conduct carrier circuit maintenance.

+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.

+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.

+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).

+ Maintain detailed written records of all work activity.

+ Escalate SRs that require additional information.

+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.

+ May perform other duties as assigned.

Qualifications

+ High school degree or equivalent.

+ 2-3; years of related work experience with server builds in a production data center environment.

+ Ability to lift up to 50 lbs throughout the day.

+ Ability to read installation drawings (Visio drawings/spreadsheets).

+ Knowledge of cable limitations to daily work (distance limitations, etc.).

+ Basic understanding of Unix / Windows booting process, commands, and system command language.

+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.

+ Experience with troubleshooting all circuits with carriers.

+ Ability to work days/nights/weekends/holidays, if needed and/or required.

+ Strong communication skills.

+ Proficient in MS Office and Outlook preferred.

+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA – CFOT, Comp-TIA A, Comp TIA Network

The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.

#LI-LS1

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

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