Sign upLog in

IT Technician/Desktop Support

Nesco Resource, LLC

Indianapolis, IN

Apply
JOB DETAILS
SALARY
$35–$40 Per Hour
SKILLS
Apple, Apple Macs, Communication Skills, CompTIA A+, Computer Hardware, Computer Software, Customer Support/Service, Data Analysis, Desktop Administration, Enterprise Applications, Hardware Administration, Hardware Configuration Management, Help Desk, High School Diploma, Identify Issues, Information Technology & Information Systems, Internet Security, MCITP - Microsoft Certified IT Professional, Microsoft Certifications, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Word, Network Security, Onboarding, Operating Systems, Peripheral Hardware, Privacy Controls, Problem Solving Skills, Software Administration, Software Patches, Technical Support, User Interface/Experience (UI/UX), iOS
LOCATION
Indianapolis, IN
POSTED
5 days ago

Overview

Client is seeking an IT Support Technician to provide onsite end-user technology support across multiple Indianapolis locations. This role serves as the face of IT, supporting hardware, operating systems, enterprise applications, new hire onboarding, accessories, endpoint health, and adoption of new IT services.

Core Responsibilities

  • Provide direct IT support to employees for computer issues, questions, and technical concerns.
  • Troubleshoot endpoint devices, peripherals, operating systems, and enterprise applications.
  • Support hardware setup, configuration, diagnostics, remediation, and ongoing device readiness.
  • Ensure devices meet security standards, including patches, driver updates, and supported application levels.
  • Support Microsoft 365 applications, including Word, Excel, Outlook, PowerPoint, Azure, SharePoint, and Teams.
  • Assist with new hire onboarding, accessories, and adoption of new IT initiatives and services.
  • Partner with infrastructure teams to resolve technical issues.
  • Use proactive support practices and data analytics to identify hardware issues and improve the digital user experience.

Essential Qualifications, Skills, and Technologies

  • High School Diploma or GED.
  • Qualified candidates must be legally authorized to be employed in the United States.
  • Company does not anticipate providing sponsorship for employment visa status, including H-1B or TN status.
  • IT support experience with Windows and Mac environments.
  • Working knowledge of computer hardware, software, networking, internet security, and data privacy principles.
  • Diagnostic and problem-solving skills focused on endpoint devices and peripherals.
  • Advanced knowledge of Microsoft 365, including Word, Excel, Outlook, PowerPoint, Azure, SharePoint, and Teams.
  • Basic understanding of Windows, Mac, and iOS operating systems.
  • Strong technical and non-technical communication skills.
  • Ability to translate technical information for non-technical customers.

Preferred Skills or Experience

  • CompTIA A+ certification.
  • Apple Certified Support Professional certification.
  • Microsoft 365 Fundamentals certification.
  • Previous help desk experience.
  • Previous customer service experience.
  • Microsoft Certified IT Professional certification or related IT technician certification.

Work Details

  • 100% onsite, 5 days per week.
  • Rotating between 3 Indianapolis sites: Corporate, Technology Center-North, and Technology Center-South.

About the Company

N

Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
FOUNDED
1956
WEBSITE
https://nescoresource.com/

Resume Resources

Free Resume TemplatesFree Resume Builder