IT Technician

·         Communication: Ability to explain technical concepts to non-technical staff clearly.

·         Problem solving: Strong analytical skills to diagnose complex technical issues in a timely manner.

·         Ability to work in dynamic environments and adapt to changing IT needs.

·         Networking: Solid grasp of TCP/IP, DNS, DHCP, VPNs and Wi-Fi configuration.

·         OS knowledge: Complete understanding of Windows 10/11, MacOS and mobile operating systems.

·         Must have a valid Driver’s License

·         Salary based on experience

As our IT Technician, you’ll be the go-to person for ensuring our team has the tools they need to succeed. Your performance will directly impact productivity, security and overall employee experience. Join us to be a part of a vibrant team while providing exceptional support that keeps our operations running smoothly

·         Manage Hardware: Set up work stations, laptops, printer’s routers and peripheral devices.

·         Maintain Networks: Monitor local area networks (LAN) and wide area networks (WAN)

·         Ensure Security: Run updates, manage antivirus programs and enforce data privacy policies.

·         Manage Access: Create, update and delete user accounts as needed in active directory or cloud platforms.

·         Provide Support: Diagnose and resolve technical issues related to hardware, software and networks ensuring minimal downtime.

·         Install Software: Configure operating systems, business applications and security software.

·         Documentation: Maintain detailed records of installations, technical issues and configurations