This job is responsible for installing, modifying and making minor repairs to personal computer hardware and software systems and providing technical assistance and training to system users.
Setup new users with hardware and software based on user requirements. Installing and setting up programs such as Windows OS, Sophos Endpoint, MS Office applications including email, VoIP, various printers, remote connections.
Maintain and repair technological equipment or peripheral devices with regular upgrades.
Offering technical support by phone, on-site or remote session in a timely manner. Diagnose systems hardware, software, and operator problems. Instruct users in use of equipment, software, and manuals. Recommend or perform minor remedial actions to correct problems. Coordinate activities with help desk, network services, or other information systems groups.
Lift or move up to 25 pounds when installing or assisting service personnel in installation of hardware and peripheral components.
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Numbers & Facts
Location
Farmington, CT
Skills
Equipment Maintenance/Repairunmatched
Hardware Componentsunmatched
Hardware Installationunmatched
Hardware Repairunmatched
Help Deskunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Lift/Move 25 Poundsunmatched
Microsoft Officeunmatched
Microsoft Windows Operating Systemunmatched
PC Hardwareunmatched
PC Softwareunmatched
Peripheral Hardwareunmatched
Printersunmatched
Sophos Antivirusunmatched
Systems Hardwareunmatched
Technical Supportunmatched
Technical Trainingunmatched
Time Managementunmatched
VoIP (Voice over IP)unmatched
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