IT Technician I

C.T. Male Associates, an employee-owned, multi-discipline engineering, architectural, and land surveying firm based in the Capital Region, is seeking a motivated IT Technician to join our team in Latham, NY.

This is more than a help desk role. You'll be at the center of keeping our organization running smoothly, empowering our staff with the technology they need to do their best work. In this full-time, in-office position, you'll work alongside a collaborative and forward-thinking IT team, gaining hands-on experience across a wide range of systems and technologies. If you're someone who enjoys solving problems, helping others, and building a career in IT, this is a great opportunity to grow with a well-established and employee-focused firm.

What You'll Do:

In this role, you'll be a trusted resource for technical support and infrastructure reliability. Your responsibilities will include:

• Perform troubleshooting to isolate and diagnose common problems.
• Deliver consistent PC setups, onboarding/offboarding support, and hardware replacements by following detailed checklists.
• Update hardware and software components as required.
• Provide responsive, user-focused technical support across the firm.
• Maintain network users, user environments, directories, printing operations, and basic, low-tier tasks supporting network security.
• Diagnose and solve hardware problems.
• Utilize vendor relationships as appropriate.

Pay Range: $25.00 - $29.00 per hour, paid weekly, commensurate with experience and qualifications.