IT Technician I - TechZone

Villanova University

PA

JOB DETAILS
SALARY
SKILLS
Communication Skills, Consulting, Customer Support/Service, Driver's License, Help Desk, Information Technology & Information Systems, Lift/Move 50 Pounds, Presentation/Verbal Skills, Systems Administration/Management, Technical Support, Training/Teaching, Workplace Issues, Writing Skills
LOCATION
PA
POSTED
30+ days ago

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQs.

Position Information

Posting Number: 20260031V Position Title: IT Technician I - TechZone Posting Type: Student Hours: Week 20 Eligibility: Work study preferred but open to all students Semester: 2025-2026 Academic Year: Location: Detailed Work Schedule: Number of positions: 7 Department: 715-UTS - Technology Support Services

Contact Information

Contact Name: Seth Carey Contact Phone: Extension 610-519-7207

Position Summary Information

Job Description Summary Provide first-level help desk support to help maintain all UNIT-supported systems. Consult with students, faculty, and staff regarding issues with Villanova technology and systems. Assist with computer problems and provide diagnosis and resolutions. Log calls utilizing the TeamDynamix TDX ticket system.

Requirements

Some technical knowledge to support the IT infrastructure. Excellent written and oral communication skills. Excellent customer service skills.

Additional Information

Summer, Fall, and Spring position. UNIT will provide ALL training. Must have a current drivers license to obtain golf cart certification.

Physical Demands Summary

Must be able to occasionally lift 50lbs.

Wage Rate 11.25

Posting Detail Information

Closing Date: 11:59pm ET, 01/27/2027 Open Until Filled: No Posting Specific Questions Required fields are indicated with an asterisk.

Application Questions

Are you currently a registered Villanova student? Yes No I dont know

Are you eligible for work study? Yes No I dont know

What is your availability (days and times)? Open-ended question Optional

Applicant Documents

Required Documents Cover Letter Letter of Interest Resume Curriculum Vitae Optional Documents Letters of Reference uploaded by applicant Other Document

About the Company

V

Villanova University