JobRx, Inc. in Plano, Texas is seeking an IT Support Specialist to provide escalated support for IT services including hardware and software maintenance. This role involves direct support for client devices, ensuring optimal performance and adherence to IT Service Management processes.The ideal candidate has a Bachelor's degree or equivalent experience, and at least 2 years in IT support or similar roles. Strong troubleshooting and customer service skills are essential. The position offers a competitive salary of $52,000 - $58,000 annually.#J-18808-Ljbffr