IT Technician

Net2Source

Indianapolis, IN

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JOB DETAILS

SALARY

$34.12–$40.14 Per Hour

SKILLS

Agile Programming Methodologies, Apple, Apple Macs, Business Processes, Communication Skills, CompTIA A+, Computer Hardware, Computer Software, Customer Acquisition, Customer Experience, Customer Support/Service, Data Analysis, Enterprise Applications, Help Desk, Identify Issues, Industry/Trade Analysis, Information Technology & Information Systems, Internet Security, Leadership, MCITP - Microsoft Certified IT Professional, Microsoft Certifications, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Word, Network Security, Onboarding, Operating Systems, Peripheral Hardware, Privacy Controls, Problem Solving Skills, Process Improvement, Productivity Management, Security Patches, Software Administration, Systems Administration/Management, Technical Support, Technical Writing, User Interface/Experience (UI/UX), Willing to Travel, iOS

LOCATION

Indianapolis, IN

POSTED

5 days ago

Join a Global Leader in Workforce Solutions – Net2Source Inc.

Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Title: IT Technician (0-3 years)
Location: Indianapolis, IN 46225
Duration: 06+ Months Contract

Pay Rate: $40.14/Hr on W2

Shift: Monday till Friday, 8-5PM (40 Hours/Week)

(Job Description)

Qualifications:
High School Diploma/GED.
• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
• Completed Microsoft 365 Fundamentals Certification
• Previous Help desk experience
• Previous Customer Service experience

Responsibilities:
Technicians will be the "face of IT”, working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, client Technology Center-North and client Technology Center-South)
• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.
• You will bring your technical and customer experience to troubleshoot technical issues when they arise.
• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across client.
• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
• Basic understanding of multiple operating systems (Windows, Mac, iOS)
• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition
• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

#LS01

About the Company

Net2Source

Net2Source Inc. is a Global Workforce Management Solutions Company, headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting. Whether it’s a Fortune client, whether it’s a System Implementer or whether it is a Start -up, our recipe to success – Exceed expectations! Under promise, over deliver.

COMPANY SIZE

50 to 99 employees

INDUSTRY

Other/Not Classified

WEBSITE

http://www.net2source.com

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