IT Technician - Level 3 US_AGS

Lancesoft

Marietta, PA

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JOB DETAILS

SALARY

LOCATION

Marietta, PA

POSTED

30+ days ago

Job Title: Tech Infrastructure Support Engineer
Location: Marietta, PA 17547 (Hybrid 4 days on site at the moment (May be required onsite during off hours)
Estimated Start Date: 5/1/2026 - 12-month contract possibility for extension and FTE conversion

Hours/Shift worked- Monday to Friday 8am-5pm (May need to be flexible with hours)
Stakeholder Interaction: Internal & External- Internal and external stakeholder interaction part of the role
Required to travel or work remotely- No additional travel required outside of being onsite

Job Description including technology:
1. Install, rack, stack, cable, and decommission IT infrastructure (servers, network, storage, industrial IT equipment) within manufacturing plant, data room, and shop-floor environments, following site safety and operational constraints.
2. Perform structured copper and fiber cabling, patching, labeling, and physical QA across plant facilities, control rooms, labs, and data rooms in compliance with plant and corporate standards.
3. Provide on-site operational support for physical IT infrastructure, including break/fix, incident response, preventive maintenance, and support during planned maintenance windows and shutdowns.
4. Collaborate with global IT and engineering teams to review infrastructure designs, validate plant readiness (space, power, cooling, access), and adapt enterprise designs to manufacturing site realities.
5. Coordinate closely with Facilities, Engineering, EHS, and Security teams to ensure infrastructure work aligns with plant safety rules, production schedules, and access controls.
6. Manage vendors and contractors on-site, including scheduling work, supervising installations, validating deliverables, and ensuring adherence to plant safety and quality standards.
7. Review vendor quotes and bills of materials (BOMs) for technical accuracy, compatibility with plant standards, and fit for industrial environments.
8. Receive, stage, label, deploy, and track hardware assets, maintaining accurate inventory and lifecycle records for plant-based IT infrastructure.
9. Support infrastructure projects and changes at the plant site, including execution of approved changes, coordination with stakeholders, and handover to operations.
10. Maintain accurate documentation and as-built records, including rack layouts, cabling diagrams, asset records, and site readiness documentation to support audits and compliance.

Candidate Requirements:
Experience in a similar role coordinating and collaborating with multiple global teams.
Hands-on experience with enterprise network infrastructure (switches, routers, firewalls, Wi Fi) in manufacturing or industrial environments.
Experience supporting Layer 2/3 networking, VLANs, trunking, and physical network troubleshooting.
Field experience with structured cabling systems (copper and fiber), patch panels, labeling, and testing.
Experience working in manufacturing plants, factories, or industrial sites with active production environments.
Familiarity with IT/OT coexistence and supporting IT infrastructure near or within operational technology (OT) zones.
Hands-on experience with servers, virtualization platforms, and storage systems deployed on-site.
Experience with power, cooling, UPS, PDUs, and space planning in plant IT rooms or data rooms.
Proven experience coordinating vendors, installers, and service providers in live plant environments.
Experience reviewing hardware quotes, BOMs, and technical specifications.
Strong operational discipline around change management, documentation, and safety compliance.

10+ years of experience overall in similar roles (Field Engineer)

The person should have experience with understanding network design, installing servers, switches and storage hardware. Experience with racking and stacking and troubleshooting. The role will require working with teams based around the world and consolidating the requirement.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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