Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking an IT Technician to join its Miami office. This is an onsite position.
Responsibilities include:
Provide onsite and remote technical support, including VPN and Citrix assistance
Configure and support PCs, laptops, smartphones, tablets, printers, and phones
Troubleshoot hardware, software, and connectivity issues; escalate as needed
Support Microsoft Office and document management applications
Provide conference room and audiovisual support for meetings and presentations
Coordinate with vendors on technology-related matters
Maintain local office technology inventory
Assist with technology deployments, office moves, and firm-wide functions
Qualifications:
Minimum of two (2) years of hands-on IT support experience
Experience supporting PCs, Microsoft Office applications, mobile devices, AV technology, and network connectivity
Strong customer service, communication, and interpersonal skills
Ability to work independently and manage competing priorities in a fast-paced environment
Experience supporting attorneys or professionals in a law firm or professional services environment preferred
Microsoft OS and PC hardware certifications are a plus
Experience with iManage and Citrix is highly desirable
We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE