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IT Technician / Network Administrator / Help Desk Technician

Logical Pros

Brentwood, New York

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JOB DETAILS
SKILLS
Backup Software, Cellular Telephone, Communication Skills, Computer Hardware, Computer Maintenance, Computer Software, Computer Systems, Consulting, Develop and Maintain Customers, FTP Servers, Hardware Administration, Help Desk, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Intuit Quickbooks, Local Area Network (LAN), Microsoft Active Directory, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft Outlook, Microsoft SQL Server, Microsoft Word, Multitasking, Network Administration/Management, Network Routers, Organizational Skills, Peripheral Hardware, Presentation/Verbal Skills, Printers, Wide Area Network (WAN), Writing Skills
LOCATION
Brentwood, New York
POSTED
30+ days ago
Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultant/Network Administrator/Help Desk Technicians to join our dedicated team.

Primary Duties and Responsibilities:

  • Installation, control, and maintenance of PC's, servers and peripherals on/off-site.
  • Manage and monitor customer WAN's and LAN’s.
  • Install new and maintain existing hardware and software.
  • Responds to inquiries and requests for assistance from our customers to include computer systems, telephones, and other electronic devices. Identify problems, troubleshoot and provides misc. support.
  • Consult with customers and make recommendations for computer hardware and software that will benefit their operation.
  • Assist with the set-up of backup hardware and software.
  • Oversee regularly scheduled maintenance of misc. customer IT assets including PC’s, servers and printers.
  • Company vehicle, notebook & phone provided during work hours.


Requirements

Job Requirements:

  • Knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Working knowledge of computer hardware, including PC’s, servers (all modern versions), printers, routers, etc.
  • Some knowledgeable of Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks and other misc./common software programs.
  • Immediately reports IT problems and issues to central dispatch for follow-up scheduling when necessary.
  • Provides complete details of all service calls, whether on/off-site, including hours, worked, recommended changes, upgrades, replacements, etc.
  • Possess excellent verbal and written communication skills and be able to communicate effectively with customers and employees.
  • Must be neat in appearance, organized and able to multitask.
  • Proactive in finding and implementing support resolutions for all customers in an efficient and professional manner, but also be able to work independently when required.
  • Must be a team player, assisting other employees when necessary with troubleshooting and resolutions.
  • Must be able to submit to and pass both a drug screening and background security check before employment - no exceptions.


Benefits

  • Friendly and productive work environment
  • Paid time off
  • Paid holidays
  • Company vehicle (during work hours)
  • Company provided computer, cell phone, and tools.
  • Health insurance options
  • Dental insurance options
  • Vision insurance options
  • Life insurance
  • 401K


About the Company

L

Logical Pros

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