Position Information
Position Information Default Section Title IT Technician Permanent Part-time
Overview Camden County College (CCC) is a leading two-year community college with campuses in Blackwood, Cherry Hill, and Camden, New Jersey. In addition to the colleges main campuses, it operates a Regional Emergency Training Center to educate and train police and fire academy professionals, as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military-friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement, and tuition assistance.
Location Camden City Campus Department Office of Information Technology Days and Hours See special instructions Requisition Number Position Goals
The Information Technology Technician will report directly to the Desktop Manager and maintain the hardware and software primarily on the Camden City Campus, including installation, configuration, and repairs of technology equipment within a networked environment. This position provides onsite technical support at the Camden City Campus for classroom instruction, professional development, and community events, including evening and some weekend events.
The Information Technology Technician will remain consistent with Camden County Colleges acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our communitys traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community.
We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect in our workplaces and society.
Job Description
ESSENTIAL FUNCTIONS
• Provide desktop support on all four campuses. • Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CDDVD drives, printers, laptops, and other mobile devices. • Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers, network cabling, and connected networked devices. • Setup and deploy mobile devices such as iPads, Android, and Windows tablets and laptops. • Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty, and student-use areas. • Troubleshoot and assist with repairing network-connected device-related issues, such as LAN and wireless connectivity and equipment connectivity, computers, printers, telephones. • Install and configure computer software, including but not limited to operating systems and applications, such as Windows, Mac OS, and MS Office suite, various email applications, and anti-virus software, third-party applications used in teaching and administrative environments. • Coordinates escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments. • Trains users, including students, staff, and faculty, on the proper use of hardware and software. • Creates and maintains good customer service relationships with students, faculty, and staff. • Assists faculty and staff in the utilization of AV equipment. • Assists with troubleshooting, making minor repairs, and maintaining AV equipment used in classrooms and event rooms, arranges for repairs and maintenance as necessary. • Sets-up equipment such as microphones and auxiliary computer devices in special event locations, such as the Camden Technology Center theater and banquet event rooms, as well as other classrooms as needed. • Provide occasional ITAV support at evening and weekend high-profile events and meetings. • Help maintain inventory control for all computers and computer-related equipment on all College campuses. • Provides technical support as needed for community, outside client, and county activities. • Respond to calls for support on other shifts and weekend emergency requests. • Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents. • Practice good communication skills with OIT department teams and other departments, faculty, and students as needed to provide good customer service. • Practice good follow-up procedures on assigned projects, tasks, and difficult or high-profile situations. • All other duties as required of the position.
Minimum Qualifications
Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops, and mobile devices, or current A Certification or higher certification plus 1-2 years of work experience.
Experience working with and troubleshooting computer equipment issues in a networked environment, some experience with troubleshooting network issues.
Experience with using various software deployment methods, including deployment tools, scripts, and batch files.
Experience with video and sound equipment, including projectors and racked AV equipment.
Excellent interpersonal skills with a focus on customer service.
Ability to work collaboratively in a team environment and on independent projects.
Ability to use creative and out-of-the-box thinking as well as standard industry methods for providing technical support.
Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan, as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs, and professional development opportunities.
Special Instructions for Applicants
This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 10pm to 6pm, with occasional shift changes. A flexible work schedule is required, with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance.
This position requires frequent and constant lifting, carrying of up to 50lbs, as well as frequent pushing of up to 200lbs. Mobility to navigate to all areas of the College is required. Routine bending, stooping, kneeling, and reaching. Dexterity in working with computers is mandatory.
Published Salary Range $21,000 - $25,000
Job Open Date 11252025
Job Close Date Open Until Filled
Job Category Staff
Application Types Accepted Main App - Applicant Supplemental Questions
Required fields are indicated with an asterisk.
How did you hear about Camden County College? No Response Camden County College Website Newspaper HERC Friend Other
Do you have an associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops, and mobile devices, or current A Certification or higher certification plus 1-2 years of work experience? No Yes
Applicant Documents Required Documents Resume Optional Documents Cover Letter Other Document