Sign upLog in

IT Technician

IPRO

Van Alystne, TX

Apply
JOB DETAILS
SKILLS
Command Line, Communication Skills, CompTIA A+, CompTIA Network+, CompTIA Security+, Computer Hardware, Computer Software, Computer Workstations, Customer Escalations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Document Scanners, High School Diploma, Identify Issues, Information Technology & Information Systems, Mac Operating System, Machine Tool, Manufacturing Data Management, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Network Administration/Management, Operating Systems, Printers, Problem Solving Skills, Salesforce.com, Software Upgrades, Team Player, Time Management, Wi-Fi, Windows PowerShell
LOCATION
Van Alystne, TX
POSTED
3 days ago

Job Duties

  • Address issues with operating systems
  • Fix users' problems with computer hardware/software
  • Maintain and troubleshoot workstations, printers, scanners, etc.
  • Upgrade and modify applications
  • Create new users in Active Directory
  • Troubleshoot Networking Issues
  • Coordinate with 3rd parties (Internet providers, printer companies etc.)
  • Troubleshoot email issues in Office 365


Education

  • High School Diploma (or equivalent)
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft MS-900


Qualification

  • Prior MSP experience supporting multiple client environments
  • Hands-on time with NinjaRMM, IT Glue, Salesforce, or similar MSP tooling
  • Basic networking knowledge (DNS, DHCP, Wi-Fi troubleshooting); Fortinet/FortiGate familiarity is a plus
  • Some PowerShell or command-line comfort
  • macOS / MDM exposure alongside Windows
  • Working knowledge of Windows 10/11 and Microsoft 365
  • Familiarity with Active Directory or Entra ID basics — users, groups, licenses, MFA
  • Reliable transportation to our Van Alstyne, TX office (this role is fully in-office, not remote or hybrid)


Skill

  • Exhibits patience
  • Good computer skills
  • Performs well under stress
  • Excellent communication skills
  • Works well with others
  • Ability to escalate a case outside of your skillset


Compensation

45,000-60,000 Per Year


Position Type

Full-Time


Benefits

Paid time off,Disability and long term insurance,Healthcare,Dental and Vision Insurance,Comp time for Overtime,401(k)with 4% Match

About the Company

I

IPRO

Resume Resources

Free Resume TemplatesFree Resume Builder