IT Testing Analyst

Summary:

• Location: Oakland, CA - Hybrid
• Duration: 4 Months
• Work Mode: Primarily remote with occasional onsite visits

Responsibilities:

• Analyze, review, and assess basic user requirements, specifications, and functional design for testability.
• Participate in functional and technical specification meetings to understand business requirements and implementation approach.
• Contribute to test effort/cost, test design specifications, test case specifications, and/or test procedure specifications.
• Define test cycles and cycle entry and exit criteria.
• Develop test plans and test scripts, including conditions and expected results, in accordance with IT standards to sufficiently test the product.
• Coordinate the setup of the test environment with cross-functional teams.
• Prepare or create test data to thoroughly test program logic and verify system flow.
• Implement tests on all appropriate levels (e.g., functional, system integration, and performance tests), execute and document/log the tests, evaluate the results, and document deviations from expected results.
• Track test incident resolution and evaluate test automation possibilities.
• Create test summary reports and risk analysis for business client acceptance.
• Provide consulting expertise for applications and software being tested by others as needed.
• Regularly report on the status of testing, particularly items that could impact the delivery of the product.
• Learn and understand automated test tools for product, regression, or performance testing.
• Teach and assist others in using test tools.
• Administer, manage, and monitor test progress using test administration or management tools and test monitoring tools as required.
• Plan, estimate, schedule, and control testing phases of projects.
• Build and maintain positive, proactive relationships with company clients.
• Provide client consultation and testing support as needed.

Requirements:

• Minimum 1 year of experience.
• ServiceNow testing experience.
• BA/BS in Computer Science/Information Systems, Business, Engineering, or equivalent work experience.
• Working knowledge of MS Office suite of applications.
• Detail-oriented, analytical, good oral and written communication skills.
• Ability to work effectively with teams from different disciplines and levels.

Preferred Skills:

• Participation in projects of low to medium complexity.
• International Software Testing Qualifications (ISTQB) Tester Certification (functional test analysts only).
• General business understanding and knowledge of the functional area and/or system for the business unit(s) supported.
• Familiarity with test management tools (e.g., Quality Center).
• Basic understanding of relational databases, including database querying.