IT Tier 2 Support Technician (DLI-W)

Goldbelt, Inc.

Arlington, Virginia

JOB DETAILS
SALARY
$65,029.12–$73,157.76 Per Year
SKILLS
Analysis Skills, Apple Macs, Background Investigation, Business Processes, CCNA - Cisco Certified Network Associate, Communication Skills, CompTIA Security+, Computer Security, Customer Support/Service, Equipment Maintenance/Repair, GSEC - GIAC Security Essentials Certification, Help Desk, ISO (International Organization for Standardization), IT Requirements, Internet Application, Internet Security, Interpersonal Skills, Knowledge Management, Logistics, Needs Assessment, Online Training, Organizational Development/Management, Problem Solving Skills, Product Support, SSCP - Systems Security Certified Practitioner, Secret Clearance, Security Patches, Technical Support, Web Site Monitoring
LOCATION
Arlington, Virginia
POSTED
16 days ago
Overview:

Please note that this position is contingent upon the successful award of a contract currently under bid.

 

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services. 

 

Summary:

The IT Tier 2 Support Technician will serve as a IMO & ISO Representative.

Responsibilities:

Essential Job Functions:

  • Monitors conventional & web applications; assesses knowledge management needs; identifies & obtains required resources; provides oversight, planning coordination w/ Garrison IT requirements; initiates & forwards Requests for Services to the NEC; acts as liaison to the NEC for repair of IT equipment; monitors all common-user C4/IT baseline services; coordinates backup & archive services.
  • The person supports the commander/director/chief for coordination service. It includes advice, planning, & coordination of all IM/IT requirements (business & mission) for their organization.
  • The IMO representative assists commander/ director/chief in effectively managing the organization’s IM/IT processes & resources that enable the organization’s business & mission processes.
Qualifications:

Necessary Skills and Knowledge:

  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.

Minimum Qualifications:

  • Associate’s degree from an accredited college or university
    • Substitute w/ 3+ years of experience
  • Training, Certifications, EXP, & Clearance Requirements:
    • IAT Level II (CCNA Security/CSA+/GICSP/GSEC/Security+ CE/SSCP) Cert. & applicable CE/OS Cert. & Windows or Apple Cert. Mac Tech.
  • Experience providing customer support (tier 1 & tier 2 help-desk support). The IMO task is to provide requests for service to DOIM.
  • Ensure installed IT products are supported by the vendor for security patches to address publicly known security vulnerabilities.
  • Secret Clearance

Pay and Benefits

The salary range for this position is $65,029.12 to $73,157.76 annually. 

 

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

 

About the Company

G

Goldbelt, Inc.

Goldbelt, Incorporated is an urban Alaska Native, for‐profit corporation headquartered in Juneau, Alaska. Incorporated on January 4, 1974 following the Alaska Native Claims Settlement Act (ANCSA), Goldbelt’s primary mission is to manage assets and conduct business for the benefit of its more than 3,600 shareholders. Goldbelt first ventured into the logging and timber industry but later expanded its operations into tourism, which still remains an integral part of its operations. Today, the majority of Goldbelt’s revenue and income derives from government contracting and services.

Goldbelt’s shareholder base consists of Alaska Natives who are of Tlingit and Haida descent. The Tlingit and Haida tribes are the indigenous people of Southeast Alaska, whose rich history spans more than ten thousand years in the region. Goldbelt shareholders own the entire 272,000 shares of Goldbelt stock, representing assets in excess of $100 million in addition to over 32,000 acres of land in the vicinity of Juneau. Goldbelt seeks to honor and preserve the Tlingit culture - its history, art, dance, legends, and the traditions of its Alaska Native shareholders. Learn more about Goldbelt Heritage.

The company is named after a richly mineralized zone in Southeast Alaska that encompasses 33,000 acres of Goldbelt’s land holdings— an area that stretches along the mainland from Frederick Sound to Berners Bay. Learn more about Goldbelt Lands.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1974
WEBSITE
http://goldbelt.com