IT TRAINER (Principal Administrative Officer) - Range 16 / NON

Municipality of Anchorage, AK

Anchorage, AK

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JOB DETAILS

SALARY

$39.97–$59.12 Per Hour

SKILLS

Accounting, Adult Learning, Business Administration, Business Analysis, Customer Acquisition, Customer Service Tools, Customer Support/Service, Customer/Client Research, E Programming Language, Finance, Flexible Spending Accounts, Help Desk, High School Diploma, Homeland Security, Human Resources, Information Technology & Information Systems, Instructional Design, Learning Management System (LMS), Life Insurance, Microsoft Office, Needs Assessment, Peace Corps, Presentation/Verbal Skills, Project/Program Management, Public Administration, Purchasing/Procurement, Secondary School, Staff Training, Technical Support, Training Program, Training Program Development, Training/Teaching, Training/Teaching Materials, User Interface/Experience (UI/UX)

LOCATION

Anchorage, AK

POSTED

1 day ago

Salary: $39.97 - $59.12 Hourly
Location : City Hall, 632 W 6th Ave, Anchorage, AK
Job Type: Regular
Job Number: 2026-00415
Department: Information Technology
Division: Information Technology
Opening Date: 06/18/2026
Closing Date: 7/7/2026 11:59 PM Alaska

Job Information
Open to the general public and any current Municipal employee.

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.

DEPARTMENT: Information Technology
HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.
LOCATION: City Hall, 632 W 6th Ave, 4th Floor, Anchorage, AK 99501

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

The IT Trainer is responsible for the design, development, maintenance, strategic administration, and delivery of a municipal-wide training program for employees at all organizational levels, including in person, virtual, and hybrid instructional sessions covering enterprise systems, productivity tools, and digital workplace technologies. This position works with the Chief Information Technology Officer (CITO) and Municipality of Anchorage (MOA) agency directors to assess business training needs, as well as end users affected by new projects, systems, and tool enhancements.
The IT Trainer must demonstrate strong expertise in enterprise systems, Microsoft Office 365 applications, and related collaboration tools to support effective end user adoption. This position will utilize instructional design methods, including conceptual knowledge and application of adult learning theory. The role also requires the authority to evaluate, select, and implement various methods and technologies for managing and delivering training content, independently adapting tools, and approaches as organizational needs evolve. Perform other duties as assigned.

Minimum Qualifications / Substitutions / Preferences
High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position.

OR

Associate's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and six (6) years of experience in the field related to the position.

OR

Bachelor's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and four (4) years of experience in the field related to the position.

OR

Master's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position.
Preferences:
Strong expertise in Microsoft Office 365 applications and related collaboration tools to support effective end user adoption. Experience with learning management systems and adult learning methodology is helpful. Exceptional skills in program management, project management, oral and written communications preferred. Ability to administer complex technology programs and train personnel for adoption.
Additional Important Information
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to . E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process

Once a candidate clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Candidates will create or review their profile, make any updates necessary, and submit their application from their personal account.
NOTE: The GovernmentJobs website and candidate's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, candidates may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, candidates may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

Health / Medical Benefits:

Medical/Dental/Vision/Audio
Life Insurance
Dependent Life Insurance
Short Term Disability
Long Term Disability
Flexible Spending Accounts - Health and Dependent Care
Health Savings Accounts

Retirement:

State of Alaska Public Employee Retirement System (PERS) Program
401(k) and 457 Savings Plans

Employer Paid Benefits:

Employee Assistance Program
Paid Leave Plan
13 Paid Holidays

For an overview of our medical benefit package go to
01

In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).
Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.

If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.

Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?

02

Do you now or in the future require sponsorship to work legally in the United States?(*IMPORTANT: The Municipality of Anchorage is unable to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.)

03

Which best describes your highest level of completed education as it relates to this position?

None / Less than high school
High school diploma, GED or equivalent
Associate's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline
Bachelor's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline
Master's degree in Accounting, Business Administration, Public Administration, Human Resources, Purchasing, Computer Information Systems, Finance or similar discipline

04

How many years of experience in the field related to the position do you have?

None / Less than 2 years
2 years to less than 4 years
4 years to less than 6 years
6 years to less than 8 years
8 years or more

05

Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.

Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
06

Describe your level of proficiency with Microsoft Office 365 applications?
07

Have you delivered training for the Microsoft Office 365 applications? If so, which applications?
08

What tools, platforms, or technologies have you used to manage, deliver, or track training content?
09

Describe your experience designing and delivering training programs for enterprise systems, productivity tools, and digital workplace technologies.
Required Question

About the Company

Municipality of Anchorage, AK

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