IT Upgrade Technician, WIN11

PC Connection Inc

NH

JOB DETAILS
SALARY
SKILLS
Asset Management, Communication Skills, Consulting, Customer/Client Research, Desktop PC, Detail Oriented, Device Drivers, Functional Testing, Help Desk, Identify Issues, Information Technology & Information Systems, Laptop PC, Lift/Move 30 Pounds, Microsoft Windows Operating System, Microsoft Windows System Administration, Offer Letters, Organizational Skills, Systems Maintenance, Technical Recruiting, Testing
LOCATION
NH
POSTED
30+ days ago

Overview

Connection has a fantastic opportunity through our Technical Staffing division for a Windows 11 Deployment Technician to support an enterprise-wide device refresh and upgrade initiative. This is a contract opportunity supporting onsite deployment activities in Hudson, NH. As a consultant you are eligible for some benefits.

We are seeking experienced and professional Windows 11 Deployment Technicians to support a large-scale desktop and laptop refresh initiative. This role will focus on hardware replacement, Windows 11 upgrades, troubleshooting, and end-user support. Candidates must have prior Windows 11 upgrade experience and be comfortable working independently after initial training.

This is a hands-on technical role requiring strong troubleshooting skills, attention to detail, and the ability to coordinate effectively with onsite teams to minimize business disruption.

This will be a contract opportunity (8-10 weeks)

The offering pay is $35/hr.

Onsite: M-F

Responsibilities

Responsibilities:

  • Perform physical replacement of incompatible desktops and laptops as part of a structured refresh project
  • Execute Windows 11 upgrades on compatible devices
  • Troubleshoot upgrade failures and perform remediation to ensure successful deployment
  • Transfer user data and validate application functionality post-upgrade
  • Coordinate with site teams and end users to minimize downtime and operational disruption
  • Document device status, deployment progress, and update asset management systems accurately
  • Lift and transport equipment (up to 30 lbs as needed) during device replacement activities
  • Diagnose and resolve Windows 11 configuration, driver, and compatibility issues

Min

Max

Qualifications

Qualifications:

  • Prior hands-on experience performing Windows 11 upgrades and device refresh projects
  • Strong troubleshooting skills related to OS upgrades, drivers, user profiles, and application compatibility
  • Experience replacing desktops and laptops in enterprise environments
  • Ability to work independently after initial direction and training
  • Professional, mature demeanor with strong communication skills
  • Ability to work effectively independently
  • Experience updating asset management or ticketing systems
  • Ability to lift up to 30 lbs as needed

"Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process, communication with a live person, and a signed offer letter."

"Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time."

About the Company

P

PC Connection Inc

PC Connection, Inc. and all of its subsidiary companies are committed to equal opportunity and proud to be affirmative action employers. All qualified applicants will receive consideration for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law.

PC Connection, Inc. and all of its subsidiary companies are committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact Human Resources at 1-603-683-2000 for assistance.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1982
WEBSITE
http://www.pcconnection.com/