Synigent is seeking an experienced IT Warehouse Support Analyst for one of our clients in the Memphis region. This role will provide hands-on technology support across multiple warehouse/distribution facilities. This role supports everything from traditional IT infrastructure to the technology that keeps warehouse operations running.
This is a contract-to-hire, onsite, and 1st shift position. Off-hour on-call support is required.
Key Responsibilities
Support and troubleshoot desktops, laptops, networking hardware, RF handhelds/printers, tablets, warehouse robotics, Put-to-Light and MHE systems.
Provide Level 1 support for WMS and related warehouse applications.
Troubleshoot network and connectivity issues.
Deploy new hardware and warehouse technologies.
Document system configurations, processes, changes, and issue resolutions.
Work independently to prioritize and resolve operational technology issues.
Provide occasional off-hours/on-call support and travel between local facilities.
Qualifications
3+ years of hands-on IT support experience, ideally in warehouse, logistics, distribution, or manufacturing.
Experience supporting WMS or Tier 1 ERP/WMS systems.
Strong networking troubleshooting skills.
Experience with RF devices, barcode/labeling technology, and warehouse hardware.
NiceLabel experience preferred.
Strong problem-solving, documentation, and time-management skills.
Sound like you or someone you know? Lets talk today
Numbers & Facts
Location
Memphis, TN
Skills
Analysis Skillsunmatched
Bar Code Labels and Equipmentunmatched
Consultingunmatched
Desktop PCunmatched
Distribution Servicesunmatched
Distribution Warehousingunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Establish Prioritiesunmatched
Handhelds Hardwareunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Laptop Hardwareunmatched
Logisticsunmatched
Network Administration/Managementunmatched
Network System Hardwareunmatched
On Callunmatched
Printersunmatched
Problem Solving Skillsunmatched
Radio Frequencyunmatched
Roboticsunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Time Managementunmatched
Warehousingunmatched
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