ITIL/ITSM Coordinator (Release Management)

Sumeru Solutions

Dallas, TX

JOB DETAILS
SKILLS
IT Service Management (ITSM), ITIL (IT Infrastructure Library), Multiplatform/Cross-Platform, Organizational Skills, Release Management/Engineering, Time Management
LOCATION
Dallas, TX
POSTED
3 days ago

Role Overview:

We are seeking 5 highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team.

This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents - from triage through resolutions, coordinating across technical teams to drive timely fixes, minimize business impact, and ensure structured governance across ITIL processes.

If you are someone who thrives in high-visibility, high-accountability environments and can drive issues to closure with urgency and structure - we want to talk to you.

About the Company

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Sumeru Solutions