Job Description
Should have implemented ITIL V4 all 34 practices in at least one Engagement end to end
- Assess current ITSM processes and identify gaps; specifically has good knowledge on 34 processes as per ITIL Version 4.
- Develop and implement new ITSM processes adhering to ITIL standards.
- Collaborate with Customer stakeholders to ensure process alignment with business goals.
- Provide guidance and training on ITSM best practices, Monitor and report on the effectiveness of ITSM processes.
- Ensure compliance with industry standards and regulatory requirements; should have implemented ITIL V4 in at least one Engagement end to end.
- Facilitate continuous improvement initiatives within ITSM.
Numbers & Facts
| Location | Providence, RI |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
Skills
Best Practicesunmatched
Continuous Improvementunmatched
IT Service Management (ITSM)unmatched
ITIL (IT Infrastructure Library)unmatched
Industry Standardsunmatched
Maintain Complianceunmatched
People Managementunmatched
Process Analysisunmatched
Regulatory Requirementsunmatched
Training/Teachingunmatched
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