The ITOM – Azure ServiceNow Developer is responsible for designing, developing, and implementing ServiceNow ITOM solutions with a strong focus on Azure cloud integrations. This role supports enterprise infrastructure visibility while ensuring scalable, compliant, and upgrade-safe solutions aligned with Vertex standards.

This role is anticipated to be a 3 month project, possibility to extend.

Key Responsibilities

• Design and develop ServiceNow ITOM solutions including Discovery, Service Mapping.
• Integrate ServiceNow with Microsoft Azure for cloud resource discovery, monitoring, and automation.
• Develop and maintain custom scripts, workflows, and integrations using ServiceNow APIs and Azure services.
• Configure MID Servers and ensure reliable connectivity for on-prem and cloud environments.
• Optimize performance, scalability, and reliability of ITOM and Azure integrations.
• Support incident resolution, root cause analysis, and continuous improvement initiatives.
• Document technical designs, configurations, and operational procedures.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
• 5+ years of experience with ServiceNow platform development.
• Strong experience with ITOM modules (Discovery, Service Mapping, Event Management).
• Hands-on experience integrating ServiceNow with Microsoft Azure (Azure Monitor, Azure APIs, ARM templates).
• Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
• Experience with MID Server configuration and infrastructure integrations.
• Knowledge of cloud architecture and infrastructure management concepts.
• Strong problem-solving skills and ability to work in a fast-paced enterprise environment.

$75-$85/hr

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

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