ITOT Infrastructure Engineer

Job Title: IT Infrastructure EngineerJob Description

The IT Infrastructure Engineer role offers a unique opportunity to shape information and technology solutions that support pharmaceutical manufacturing operations. You will be a key member of the manufacturing network organization, helping to deliver globally harmonized IT and automation solutions across a global production technology network. In this role, you will own the local manufacturing infrastructure and serve as the primary contact for global IT teams that deliver and operate shared infrastructure services. Partnering closely with the manufacturing site, you will focus on supporting production activities (Make, Assess, Release) in line with site priorities and project-driven demand.

Responsibilities

• Manage IT infrastructure for manufacturing system platforms, including IMS, MES, DCS, SCADA, and other control and automation systems.
• Coordinate site IT infrastructure support with global infrastructure teams, including support of Active Directory and firewall policies to ensure proper access and secure communication.
• Lead and support the evaluation, installation, and maintenance of manufacturing infrastructure, including installation and upgrades of control systems hardware and software, control networks, user administration, database administration, security, system monitoring, backup, and recovery of Microsoft Windows Server operating systems and SQL databases.
• Implement robust disaster recovery solutions for manufacturing and control system environments.
• Lead and support the implementation of IT infrastructure standards and best practices across all site IT and process automation platforms, collaborating with process automation engineers and IT professionals.
• Support commissioning and startup activities for new process control and manufacturing systems, including transitions from Syncade to PharmaSuite, and implementation of DeltaV, OSI PI historian, and related platforms.
• Serve as the primary infrastructure expert at the site, bridging the gap between automation systems and the underlying storage, compute, and network infrastructure.
• Execute control system virtualization, including administration, user management, system monitoring, capacity planning, design, installation, configuration, and platform upgrades.
• Execute computer system validation and manage the full lifecycle of control systems in accordance with regulatory and quality requirements.
• Support integration of edge computing and IIoT gateways to enable real-time data flow to the OSI PI historian and cloud-based analytics platforms.
• Partner with the cyber security engineer to implement Zero Trust architectures and robust security measures across manufacturing infrastructure.
• Support data backup and recovery management, and contribute to disaster recovery planning and exercises for manufacturing systems.
• Triage, troubleshoot, and resolve ServiceNow incident tickets, requests, and problems related to manufacturing infrastructure.
• Apply strong analytical and problem-solving skills to diagnose complex infrastructure issues and implement effective solutions.
• Produce clear technical documentation and communicate effectively with cross-functional stakeholders to support infrastructure operations and projects.

Essential Skills

• Bachelor's degree in Engineering, Computer Science, or equivalent experience.
• Minimum of 7 years of systems engineering experience in the design, implementation, and/or support of automation systems, preferably within a regulated pharmaceutical manufacturing environment.
• Hands-on experience working in a 24x7 environment, including participation in an on-call rotation that may include weekends and holidays to support business continuity.
• Strong understanding and experience with manufacturing infrastructure, security management, automation and control systems, and data backup technologies.
• Experience working in a change control environment, including computer systems validation and Good Manufacturing Practice (GMP) documentation.
• Experience as a system administrator with various operating systems, storage, backup solutions, application and infrastructure monitoring, virtualization, LAN/WAN, firewalls, relational database management systems (RDBMS), client-server architectures, and terminal virtualization.
• Advanced expertise in VMware or Nutanix for managing virtualized control system workloads.
• Experience with composable infrastructure solutions and modern endpoint protection technologies such as next-generation antivirus and EDR/XDR.
• Experience with high availability (HA), failover clustering, and redundancy for critical systems.
• Experience with Microsoft SQL Server installation, troubleshooting, and performance tuning.
• Experience with Microsoft Active Directory, including group policy configuration.
• Strong technical writing skills and the ability to create clear documentation for systems and processes.
• Strong verbal communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Strong analytical skills for effective troubleshooting and problem resolution.

Additional Skills & Qualifications

• Familiarity with orchestration tools such as Terraform, Ansible, or Puppet for automated infrastructure provisioning is a plus.
• Microsoft Certified System Engineer (MCSE) certification is a plus.
• Cisco Certified Network Associate (CCNA) certification is a plus.
• VMware Certified Advanced Professional (VCAP) certification is a plus.
• Certified Information Systems Security Professional (CISSP) certification is a plus.
• ISA/IEC cybersecurity specialist certification is a plus.
• Global Industrial Cyber Security Professional (GICSP) certification is a plus.
• Experience with design and software engineering in the context of manufacturing and automation systems.
• Experience operating within GMP-regulated environments, with strong attention to documentation quality and compliance.
• Ability to work independently while collaborating effectively with global and local IT and automation teams.

Work Environment

This role operates in a highly regulated pharmaceutical manufacturing environment that runs 24x7, supporting critical production operations. You will work closely with manufacturing, automation, and global IT teams in a setting that combines office-based work with regular interaction in production and control room areas. The technology stack includes Microsoft Windows Server, Microsoft SQL Server, VMware or Nutanix virtualization platforms, Active Directory, LAN/WAN networking, firewalls, OSI PI historian, DeltaV, MES solutions such as PharmaSuite, and various monitoring and backup tools. You will use ServiceNow for incident, request, and problem management, and collaborate on cybersecurity initiatives, edge computing, and IIoT integrations. The role may require participation in an on-call rotation, including nights, weekends, and holidays, to support business continuity and respond to infrastructure incidents. Work is performed in a professional environment that emphasizes safety, regulatory compliance, robust documentation, and adherence to GMP and change control processes, with appropriate attire required when entering manufacturing and controlled areas.

Job Type & Location

This is a Contract position based out of Hillsboro, OR.

Pay and Benefits

The pay range for this position is $42.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hillsboro,OR.

Application Deadline

This position is anticipated to close on Aug 4, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.