We are seeking an experienced Process Improvement Manager to lead enterprise process engineering and operational optimization initiatives supporting digital transformation efforts. This role will evaluate current-state workflows, identify inefficiencies, and deliver data-driven improvement strategies aligned with technology solutions.
Required Qualifications
8+ years in process engineering or business process improvement
5+ years evaluating and optimizing workflows
Six Sigma Black Belt certification
Experience leading large-scale process transformation initiatives
Proficiency in process modeling tools (e.g., Visio)
Strong stakeholder engagement and facilitation skills
Some experience in regulated environments, Lean certification, familiarity with automation/low-code tools is highly desirable
Key Responsibilities
Conduct end-to-end process reviews across functional areas
Document “As-Is” and design optimized “To-Be” workflows
Perform gap and root cause analysis (Lean/Six Sigma methodologies)
Develop KPIs and performance metrics to measure impact and ROI
Translate optimized processes into functional and non-functional requirements for modular or low-code solutions
Facilitate stakeholder workshops and collaborate with IT and operations teams
Deliver executive reports, improvement roadmaps, and final recommendations
Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.