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ITSM (ServiceNow) Technical Lead

Artech LLC

Sunnyvale, CA

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JOB DETAILS
SALARY
$60–$67 Per Hour
SKILLS
Analysis Skills, Change Requests/Orders, Configuration Management, Documentation, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Operations Processes, Scripting (Scripting Languages), ServiceNow, Technical Leadership
LOCATION
Sunnyvale, CA
POSTED
5 days ago
Request ID:97265-1
Title: ITSM (ServiceNow) Technical Lead
Location: Sunnyvale CA
Duration: 6+ Months
Salary Range: $60- $67 an hour on W2 or C2C

Job Description:
ITSM (ServiceNow) Technical Lead

" 7+ years of experience in enterprise service management platforms, service management application delivery, or ServiceNow administration/development.
" Strong hands-on experience with ServiceNow ITSM modules and platform capabilities including workflow design, scripting, form and catalog configuration, and integrations.
" Experience participating in or leading platform transitions, tool consolidations, or migration programs involving service management processes and operational workflows.
" Strong understanding of ITIL-aligned service management processes including incident, problem, change, request, knowledge, and configuration management.
" Strong analytical, documentation, troubleshooting, and stakeholder management skills.
Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

About the Company

A

Artech LLC

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