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Software Engineer Jobs in Atlanta, GA

Ivanti Developer

Talent Software Services, Inc.
  • Atlanta, GA
  • Remote
  • $55–$57.33 Per Hour
  • Instant Apply
9 days ago

Job Description

Job Title: Ivanti Developer
Job Location: Atlanta, GA 30334
Job Duration: 9 Months

Notes:
  • This is a remote position; the candidate is expected to collaborate with the team and participate in scheduled meetings and discussions.
  • Standard work hours are 8:00 AM - 5:00 PM.
  • The client has agreed to allow the selected candidate to work remotely. However, the selected candidate must be available to report onsite as directed by the client
  • The position may require coordination during major system releases, production deployments, outages, or other critical platform events.
Job Summary:
  • Under broad supervision, configures, customizes, enhances, and supports the Ivanti Neurons for ITSM platform.
  • Works with business users, Client teams, and project stakeholders to translate service-management requirements into workflows, business rules, forms, automation, integrations, dashboards, reports, and service catalog solutions.
  • Supports testing, releases, production deployment, troubleshooting, documentation, and ongoing platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus may be considered.
Job Duties and Responsibilities:
  • Collaborate with business users and technical stakeholders to understand, document, and translate requirements into scalable ITSM solutions.
  • Configure, customize, and enhance Ivanti workflows, business rules, forms, layouts, business objects, dashboards, reports, and automation.
  • Develop and support Service Request, Service Catalog, Incident, Change/Release, and Knowledge Management modules and related platform capabilities.
  • Build and support integrations using REST APIs/JSON and other supported integration methods; troubleshoot data, workflow, and platform issues.
  • Develop service-management reporting, analytics, and operational dashboards; use SQL for reporting and troubleshooting, with SSRS experience preferred.
  • Prepare and maintain technical documentation, including configuration documentation, workflow diagrams, deployment instructions, and change/release notes.
  • Support system testing, User Acceptance Testing (UAT), demonstrations, environment promotion, production deployment, post-production validation, and support.
  • Participate in Change Advisory Board (CAB) activities and take ownership of ITSM platform change requests through implementation and closure.
  • Work closely with PM, BA, QA, and development team members in an Agile/CI/CD delivery model, including two-week sprint cycles and coordinated module development.
  • Perform other assignments as required.
Minimum Qualifications:
  • At least two (2) years of hands-on experience configuring, developing, or supporting an enterprise ITSM platform.
  • Experience configuring workflows, business rules, forms, service catalog items, reports, dashboards, and automation.
  • Working knowledge of JavaScript, SQL, REST APIs/JSON, workflow management, and low-code/no-code configuration principles.
  • Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management.
Qualifications (based on the needs of the position):
  • Hands-on experience with Ivanti ITSM / Ivanti Neurons for ITSM or ITAM, including familiarity with the Ivanti object model.
  • Comparable development/configuration experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus.
  • Experience with project/package development, version management, environment promotion, and release practices for low-code platforms.
  • Strong SQL skills; experience with SQL Server Reporting Services (SSRS) is preferred.
  • Experience working in Agile/Scrum, CI/CD, or DevOps delivery models.
  • ITIL certification is preferred.
Additional competencies:
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication and stakeholder coordination skills.
  • Ability to collaborate effectively with business users, PMs, Client, QA, developers, vendors, and technical teams.
  • Ability to manage multiple priorities, document solutions clearly, and work independently within established delivery standards.
  • Other Information (various scheduling options, standard office hours, travel required, etc):
Skill Matrix:
  • Hands-on experience configuring, developing, or supporting an enterprise ITSM platform. Required 2 Years
  • Ivanti ITSM / Ivanti Neurons Highly desired 2 Years
  • ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus (at least one of these platforms may be considered in lieu of Ivanti exp) Required 2 Years
  • Agile/Scrum, CI/CD, or DevOps Required 2 Years
  • JavaScript Required 2 Years
  • SQL Required 2 Years
  • REST APIs/JSON Required 2 Years
  • Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management. Required 2 Years

 

Numbers & Facts

LocationAtlanta, GA (
Remote)
Salary$55–$57.33 Per Hour

Skills

  • Acceptance Testingunmatched
  • Agile Programming Methodologiesunmatched
  • Analysis Skillsunmatched
  • Application Programming Interface (API)unmatched
  • Atlassian JIRAunmatched
  • Automationunmatched
  • Calendar Managementunmatched
  • Change Requests/Ordersunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Integrationunmatched
  • Customer Support/Serviceunmatched
  • DevOpsunmatched
  • Documentationunmatched
  • IT Service Management (ITSM)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • JSONunmatched
  • JavaScriptunmatched
  • Knowledge Managementunmatched
  • Maintenance Servicesunmatched
  • Management Reportingunmatched
  • Multitaskingunmatched
  • Object Modelingunmatched
  • Operational Auditunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Product Demonstrationunmatched
  • Production Supportunmatched
  • Quality Assuranceunmatched
  • REST (Representational State Transfer)unmatched
  • Release Management/Engineeringunmatched
  • Release Notesunmatched
  • Reporting Dashboardsunmatched
  • Requirements Managementunmatched
  • SAP BusinessObjectsunmatched
  • SQL (Structured Query Language)unmatched
  • SQL Server Reporting Services (SSRS)unmatched
  • Scrum Project Management and Software Developmentunmatched
  • ServiceDeskunmatched
  • ServiceNowunmatched
  • System Testunmatched
  • Team Playerunmatched
  • Technical Writingunmatched
  • Testingunmatched
  • Willing to Travelunmatched
  • Work From Homeunmatched
  • Writing Skillsunmatched

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