Apache Struts, Application Programming Interface (API), Artificial Intelligence (AI), Call Centers, Cloud Computing, Continuous Deployment/Delivery, Continuous Integration, Docker, GCP (Good Clinical Practices), Genesys Solutions, Git, Health Plan, Information Technology Consulting, JSON, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaServer Pages (JSP), Jenkins, Maven, Microservices, Oracle, Oracle Database, PostgreSQL, Query Optimization, REST (Representational State Transfer), SIP (Session Initiation Protocol), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Scalable System Development, Software Development, Speech Recognition, Spring Framework, Spring MVC, Stored Procedures, Systems Maintenance, Telephony, User Interface/Experience (UI/UX), VXML (Voice Markup Language), Voice Response Systems, Web Services, XML (EXtensible Markup Language)