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IVR Software Developer (Java/Spring Boot, Genesys, VoiceXML)

Iconma

Cleveland, OH

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JOB DETAILS
SALARY
$48.57–$53.57 Per Hour
SKILLS
Apache Struts, Application Programming Interface (API), Artificial Intelligence (AI), Call Centers, Cloud Computing, Continuous Deployment/Delivery, Continuous Integration, Docker, GCP (Good Clinical Practices), Genesys Solutions, Git, Health Plan, Information Technology Consulting, JSON, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaServer Pages (JSP), Jenkins, Maven, Microservices, Oracle, Oracle Database, PostgreSQL, Query Optimization, REST (Representational State Transfer), SIP (Session Initiation Protocol), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Scalable System Development, Software Development, Speech Recognition, Spring Framework, Spring MVC, Stored Procedures, Systems Maintenance, Telephony, User Interface/Experience (UI/UX), VXML (Voice Markup Language), Voice Response Systems, Web Services, XML (EXtensible Markup Language)
LOCATION
Cleveland, OH
POSTED
4 days ago

Our client, a IT Services and Consulting company, is looking for a IVR Software Developer (Java/Spring Boot, Genesys, VoiceXML) for their Cleveland ¸OH location.
 
Requirements:
Top Skill(s):

  • Java/J2EE – strong expertise in backend development.
  • Spring MVC & Spring Boot, Micro Services
  • REST & SOAP Web Services
Core Development Skills:
  • Java/J2EE – strong expertise in backend development.
  • Microservices
  • Struts Framework – understanding and experience maintaining legacy systems.
  • Spring MVC & Spring Boot – for building scalable microservices and APIs.
  • REST & SOAP Web Services – API creation and consumption.
  • JSON/XML data handling.
  • Front End : JavaServer Page for VoiceXML (JSV) and Java server page.
IVR/Telephony:
  • Understanding of IVR call flows, SIP
  • Experience with IVR platforms such as Genesys and cloud telephony (e.g., Twilio, Google Dialogflow).
  • Familiarity with speech recognition (ASR) and text-to-speech (TTS) engines
Database:
  • Strong SQL skills with Oracle and PostgreSQL.
  • Experience with stored procedures, indexing, and query optimization.
Build & Deployment:
  • CI/CD experience using Git, Maven, Jenkins, or similar tools.
  • Basic knowledge of Docker and cloud deployment (GCP).
Preferred Skills
  • Migration of IVR applications from monolithic Struts apps to Spring Boot microservices.
  • Knowledge of AI-driven conversational IVR solutions.
  • Years of Experience: 14.00 Years of Experience
Skills:
  • Category                                              Name                               Required      Importance        Experience
  • App Development & Maintenance     Voice XML                       Yes                  1                    6 + Years
  • DXDE_NEW                                     Springboot Microservices  Yes                  1                    6 + Years
  • EPS_NEW                                         Contact Center Domain     Yes                  1                    6 + Years
  • EPS_NEW                                         Oracle SQL                        Yes                  1                    6 + Years
  • Java                                                     J2EE                                  Yes                  1                     6 + Years
  • Java                                                    REST Web Services          Yes                  1                    6 + Years
  • Java                                                    Spring MVC                        Yes                 1                     6 + Years
  • Java                                                    Struts                                   Yes                 1                      6 + Years
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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