J Resort - Hotel Housekeeping Supervisor

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a "Hotel Housekeeping Supervisor" for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!

Be a part of the transformation of Reno's newest premier resort-A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Coordinates cleaning of all guest rooms on a daily basis and in a timely manner
• Inspects rooms upon housekeepers' completion to verify cleanliness and placement of amenities
• Communicates with front desk on completion of rooms for occupancy and enters updates into the computer
• Orders necessary supplies and assures proper inventory for smooth operation
• Room cleaning upon staffing shortage
• Scheduling of housekeepers and housekeeping maintenance as well as payroll for those employees
• Will perform employee evaluations and counseling with help from the Executive Housekeeper
• Will direct the training of new employees as well as the retraining of veteran employees regarding the implementation of new procedures and policies
• Deliver items such as sundries and linens down the hallway to guest room upon request
• Will act as a liaison between the front desk and housekeeping staffs alongside the Executive Housekeeper and Front Desk Supervisors

Skills, Education and Other Requirements:

• Basic computer knowledge, phone etiquette and hotel housekeeping experience
• Experience in customer service and hotel industry required
• Must be fluent in English. Spanish basics preferred
• Must have strong communication skills
• High School Diploma or Equivalent Work Experience
• 2 yrs hotel housekeeping with at least 1 year supervisory experience preferred
• Identification that establishes identity
• Identification that establishes the right to work in the United States