Best Practices, Cantonese Chinese Language, Communication Skills, Customer Support/Service, English Language, Industry Standards, Legal, Quality Assurance, Quality Monitoring
Overview:
Language Services Associates is looking for Cantonese interpreters in the Jacksonville, FL area. As a member of LSA's network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments!
Responsibilities:
- Provide superior customer service
- Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
- Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
- Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
- Full fluency in both English and Cantonese
- Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality)
- The ability to provide a high level of client service
- Access to personal or public transport
- 2+ years of professional interpreting experience preferred
- Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.
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Language Services Associates Inc